over all great service
over all great service
By Kristie K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
over all great service
By Kristie K.
Easy web site to use. Custom service outstanding! I'm grateful my kitty to be able to get help if it's needed.
By customer
Petkey was easy to sign up and follow. I am very please with items I ordered and being able to have quick access to alert if my dog is lost/ missing. I am very pleased with the whole experience.
By Beth
I bought this for my cat, not a mountain lion. It’s too big for her to wear on her collar. Also, it’s flimsy. What a waste of money.
By TK
Love knowing my dog can be tracked down with this chip. It was a super easy process!
By Dalynne
I have been to PetKey twice and I appreciate their extreme helpfulness and kindness
By Marla L.
I never got my chain for nezha and I paid for it
By Kaosha S.
Response from Petkey· Feb 1, 2022
Looks like you cancelled the order you placed for that a couple days after you ordered so we were able to refund you for this before it was personalized and shipped.
The people at PetKey are very knowledgeable and make you feel totally relaxed throughout the process of protecting your beloved pet. They answered all my questions and explained how this program works. I am very pleased to have purchased a pet tracking app that is really reasonably priced. there is no contract time, you can pay by the year or for more than one year at a time. Thank you PetKey! Patti K.
By Patti