Very curteous and professional
Very curteous and professional. They value their customers and pets.
By Anthony
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Very curteous and professional. They value their customers and pets.
By Anthony
I signed up with petkey not only for the security of knowing that my dog would be found and returned if lost, but for the training videos as I have not trained a puppy for quick sometime. The website offered videos as a part of your fee. After paying my fee and watching one video, I was cut off and was asked to pay an additional fee for the dog training videos. I would have registered with another company had I known that.
By Gracie
Response from Petkey· Feb 26, 2020
We reached out to you via phone to explain our different accounts and get this corrected for you. Please call back and we'll be happy to help.
Easy to understand
By customer
Excellent and friendly service. Recommending you to all of my friends who have pets
By Susie
Endless requests for more money to buy more services. A necessity that borders on guilting you to buy more.
By Scott
Response from Petkey· Feb 26, 2020
Your dog is registered for a lifetime here at Petkey, so you won't have to renew or pay again. If you have questions on what you purchased, please give us a call here at Petkey at 866-699-3463.
The system was easy to follow and extremely user friendly. I was intimidated at first because I needed to make sure I renewed/replaced my furbaby's tag. I love the options and ease of use.
By customer
Recived the tag very quickly and all of the information was easy to understand.
By Doug H.
THEY WERE VERY HELPFUL AND POLITE
By customer