We love it and appreciate the warmth…
We love it and appreciate the warmth and kindness of the staff toward us as well as our pet.
By Kathy C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
We love it and appreciate the warmth and kindness of the staff toward us as well as our pet.
By Kathy C.
I'm more relieved knowing how valuable and accessible your services are for my fur baby and my family. Thank you
By Wanda
Luckily, I have not had to find a lost pet. But this system seems comprehensive.
By customer
Very easy to set up.
By Helen
Helpful when I had trouble with registration
By customer
Very good customer service and lifetime plans.
By Barb
I had a little trouble with the website but that may be more a function of age. Otherwise the experience was most positive
By Joan S.
We never got our cat back after he went missing and there was nothing more we could do the service is a good idea but i think the chips should also track the cats were abouts as soon as the pet goes missing
By customer
Response from Petkey· Mar 27, 2020
I am sorry to hear that your cat was not found. Microchips are internal identifiers, not GPS trackers. Unfortunately that technology to track a pet that way does not yet exist. We hope that it's a reality for the future, though, and we'll keep hoping for that advance in technology.