Was very easy to register my pups chip.
Was very easy to register my pups chip.
By TLB
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Was very easy to register my pups chip.
By TLB
Horrible service, long wait times on the phone and automated charged my credit card. Personal also couldn't tell me about the service I was purchased and how the database works with my local shelter.
By customer
East to set up
By customer
The chip was expensive and monitoring is like a second stab, really double dipping
By SUSAN M.
Response from Petkey· Feb 8, 2022
Unfortunately we don't have any control over what a vet charges to implant a microchip. That is a service fee they charge and we don't receive any of the revenue from their implantation fee. We apologize if it appears as a second charge from us but the registration fee is required for us to be able to provide the lost pet services.
PetKey has been helpful as far as customer service goes. I started out registration for a year, then my cat went missing, at the year mark I renewed for a lifetime registration hoping for a miracle that one day I'll get the call that her chip was scanned and she's coming home to me. It's been 8 months now.
By Jeremiah J.
My experience was very good other then the fact that I never received any paperwork that Shia my Golden Doodle is microchipped and is in the database to be found anywhere. I did go to my email and print out my receipt. Other then that no issues. I just want to make sure my dog was indeed in the database.
By customer
I think petkey is kind of a scam. I had signed up for a different microchip company and thought I was all set, when suddenly petkey pops up offering life time coverage for $45. Because I never actually searched this company out I thought it was part of the other company. So, I wasted $45 on this company that clearly attempted, and succeeded in fleecing me.
By customer
Very easy to register and navigate the site.
By Gerri