Petkey is both compassionate and…
Petkey is both compassionate and professional to those of us who have lost pets.
By Carmen M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
Petkey is both compassionate and professional to those of us who have lost pets.
By Carmen M.
I tried to sign up for lifetime alerts on Nellie but couldn’t get my cart to add it, so I think I have 1 year. Then I’ll try lifetime again. Thank You.
By customer
I just purchased the chip and it was very easy. I sent a picture of my pup and filled out all the questions. I haven’t used the service and hope I never have too but at least I have some piece of mind knowing I’ve done something to find her if she were lost.
By Marie K.
An easy process and wonderful help.
By customer
easy to use, thanks
By Terry_Forrest
Professional and responsive to customers needs.
By customer
Very easy to have the chip implanted, simple instructions for activation. I like the different time lengths available for purchase.
By customer
I kept calling and left message to call me back after I join. No one return my call. So, I doubly about it I lost my cat, someone can be contacted. If you can have someone to call me at for a simple question
By wan
Response from Petkey· Feb 22, 2022
We did give you a call back but missed you so we left you a voicemail but are happy to reach back out so we can help you out. Please look for a call from us here shortly.