Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
My little buddy was previously owned and previously chipped, I thought it was going to be a nightmare to switch information over to my name and address. Surprisingly their website to register was painless and easy, I even called them after the fact to make sure I did everything right on the computer, their helpful customer service agent told me everything was fine and the data was now in my name should he get lost and be scanned.
By Joseph
easy to use pet registration
By customer
Thanks for the security you provide.
By Spike
Very fast and efficient. Would definitely recommend them.
By Carol Burgett H.
Pet key is amazing for keeping up with my cat’s info
By customer H.
Very easy process re: setting up PetKey’s microchip process for my dog!😀
By Paul
We are moving to a new brough and was uneasy about Maxx safety, so we did place a microchip in him. Now we rest easy knowing if he wonder off we can be reunited thanks to Petkey. Pet parent LasMedina
By arleen
I called to update my new phone number because I couldn’t log into my account the guy I talked to was rude
By customer
Response from Petkey· Nov 2, 2020
Hi while looking into this for you I have discovered that your pet is registered with us but we don't have any history of your phone call. It also appears that your pet is registered with another company as well which was updated on 10/16 so I think you might be referring to a call with them. Please reach out to us at your earliest convenience so we can make sure we have your current phone number on file.
