Thank you
I needed to make a change on the information in the record for my dog. Your rep was very helpful and informative. Thank you for your kind assistance.
By Sharon F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
I needed to make a change on the information in the record for my dog. Your rep was very helpful and informative. Thank you for your kind assistance.
By Sharon F.
Great customer service.
By customer
Registered three dogs! Easy to do online. I even had a wonderful conversation with a rep when I had a particular question. I feel confident my pups are registered for life! That feels good.
By Laura C.
This service is easy to access and use. I know why there is a fee, but I felt like I HAD to buy the lifetime because my pet is young. I would have felt better if it cost less and everyone paid the same.
By ElaynasOma
Does what it says it will do.Not exceptional. Not a rip-off. Glad it is available, but would like for it to be more of a value.
By customer
I feel that my pet is safe, thank you!!!
By customer
It was really easy to register my new puppy’s microchip, and I found a promo code for $20 off lifetime registration which was awesome! I haven’t had to “use” the microchip yet so I can’t speak to how the process of having your pet returned if lost goes.
By Lindsey D.
Easy to follow instructions. Liked the lifetime payment plan feature.
By Ladybutterfly