I have never used this company in the…
I have never used this company in the past. Therefore i have no comparison. The sign up was easy, and did not take too long. Im satisfied.
By CarolAnn N.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,824 reviews
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Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
5,824 approved reviews, newest moderated first
I have never used this company in the past. Therefore i have no comparison. The sign up was easy, and did not take too long. Im satisfied.
By CarolAnn N.
No comment yet. Haven’t lost my dog yet
By customer
Didnt know that my cat literally has to be turned in after being lost in order to get her location. Smh didnt know that before i wasted both our time and money. So mad....😠😡😠
By customer
Response from Petkey· Jul 5, 2021
We too wish that it was possible to track the pets using the microchip but unfortunately that technology does not exist yet. Our network of pet professionals and pet families is our next best solution to getting the word out and relaying that back to you so we hope to hear something very soon.
we appreciate your service, thank you!
By customer
I am a new member because this company was chosen by the breeder so puppy was already microchipped. I did not know that this company was based in the U.S. but that was fine until I read about the package you were to receive if you signed up. I contacted the company to say I was never told about different packages and what as a lifetime member does my pup receive AND I was told absolutely nothing because we are in Canada and they don't ship here! So a 3 star rating because we are new and haven't needed to use their services and because they don't honour their word!
By Jan S.
Gréât network - reported our lost cat the next day!
By customer
Registering was so easy! I'm not totally tech savvy but didn't have any problems.
By CAROL
Tried to reach ANYBODY .YOU TAKE MY MINEY QUICK THOUGH .MY DAUGHTER HAD REGISTERED AND FORGOT TO TELL ME.So you registered both of us with t he same number .
By customer
Response from Petkey· Jul 2, 2021
We only have one registration for you so we will follow up to see if we can help you determine where the second registration might be through.