PetcubeReviews of petcube.com

Response from Petcube· Jul 19, 2025

Hi Michael, Thank you so much for taking the time to share such wonderful feedback about your new Petcube Fountain! We're especially happy to hear that you find the cleaning "easiest cleaning ever" and that you can go a full month between light cleanings – that's fantastic! Your observations about the impressively subtle UV light and the vast reduction in biofilm are incredibly valuable and truly highlight the benefits we aim to deliver. We truly appreciate your support and your keen eye for detail. Feedback like yours is invaluable to us and motivates our team to continue innovating. If you ever have any questions or need anything at all, please don't hesitate to reach out. Sincerely, Petcube Team

Response from Petcube· Jun 22, 2025

Hi Kylie, What fantastic news! We're absolutely thrilled to hear your Petcube cameras are back up and running smoothly. It sounds like you had a really frustrating time getting things sorted with your new modem, and we're so glad our team could step in and provide the solutions your internet provider couldn't. We pride ourselves on offering comprehensive support, even when the issue might seem outside our direct product functionality, and it's wonderful to know that approach helped you. We also truly appreciate you highlighting that we didn't push for an upsell. Our main goal is always to get your current products working perfectly for you, and your feedback confirms we're on the right track. Thanks so much for taking the time to share your positive experience. We're here if you ever need anything else! All the best, Petcube Team

Response from Petcube· Jun 2, 2025

Hi Angela, Thank you for your fantastic feedback! We're absolutely delighted to hear that you found your Petcube so easy to set up – that's exactly what we aim for! We truly appreciate you taking the time to share your positive experience. If you ever have any questions or need anything at all, please don't hesitate to reach out. All the best, Petcube Team

Response from Petcube· Jun 2, 2025

Hi, Thank you so much for your fantastic review! We are absolutely thrilled to hear that you love your Petcube cameras and find them better and easier to access than other brands. It's wonderful to know that you're enjoying them so much that you plan to add two more to your collection! We truly appreciate your support and are delighted that Petcube is providing you with such a positive experience. If you ever have any questions or need assistance as you expand your Petcube setup, please don't hesitate to reach out. Warmly, Petcube Team

Response from Petcube· May 13, 2025

Hi Marcella, That's wonderful to hear! We're so glad you found Petcube to be a great value and that you experienced an easy setup and high-quality video. Thanks for the positive feedback! Best regards, Petcube Team

Response from Petcube· May 13, 2025

Hi Lidia, We're so happy that you took your time and ultimately chose Petcube to keep an eye on your fur babies, especially your energetic puppy. It sounds like you're really enjoying the great audio, video quality, wide field of view, and the easy setup. It's wonderful to know that the pet-specific features are making a difference for you. We designed Petcube with our furry friends in mind, and your high recommendation means the world to us! Thanks for sharing your positive experience! All the best, Petcube Team

Response from Petcube· May 6, 2025

Hi Lynn, Thank you so much for your wonderful review! We're thrilled to hear that you're really 'liking' your Petcube cameras and that they work so well for you, allowing you to communicate with your critters when you're away. It's fantastic that you have three already and are planning on getting more! We appreciate your support and are delighted that Petcube is helping you stay connected with your furry friends throughout your home. If you ever have any questions or need assistance as you expand your Petcube family, please don't hesitate to reach out. All the best, Petcube Team