Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,532 reviews
Pet Creations ArtSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Creations Art is a passionate and loving pet brand specializing in highly personalized pet art that is hand-drawn by two sisters, Sallie and Sophia. At Pet Creations Art, we wanted to stand out from the rest by offering the best quality personalised artwork on a wide range of products. Unlike some of our competitors, we do NOT use any apps to speed up the process of our work which in return, sacrifices the quality of the finished product. We will draw your custom artwork by hand with tender love, care, and attention, turning him/her into an incredible masterpiece in the style that you always loved. Our motto of 'Exceed your expectations' is your guarantee that the final product will be better than you ever could have imagined. We are extremely grateful to have had such an overwhelming response from our customers and have since been able to partner with print facilities around the world. We now have print facilities based in the USA, Canada, Australia, UK, the EU and are continuing to expand! Where to next!? If you have any queries about any of our products please contact us at [email protected] and we would be more than happy to help.
Pet Creations Art (petcreationsart.com) has 1,532 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 39 reviews with 4 stars · Clear filters
Great product and good quality. No issues with anything. Perfect from start to finish. I like that you are sent a preview and can change things mid production. Very useful.
By Matthew L.
Response from Pet Creations Art· Apr 19, 2021
Thank you for the kind review,Matthew! I am glad you were pleased with everything from us. Thanks again for your business with us too, it's very much appreciated! -Maeca
My stepmom is delighted with her canvas. The team were so kind and helpful on corrections. Wonderful customer service!
By Vivica
Response from Pet Creations Art· Apr 24, 2021
We are so grateful for your kind words, Vivica! Thanks for sharing your review with us and the community! -Maeca
All good and v happy with painting
By Craig S.
Very, very happy with the finished product however it took a few backs and forths to get it right. I would buy again and that says it all.
By Mrs Wendy T.
Great customer service, we couldn't quite get one of my cats right, but they tried their best and my family still loved it.
By Rory
job done well im pleased with the outcome, price could be more competitive for the size so not the full 5 stars
By Andrew K.
Response from Pet Creations Art· Jan 23, 2021
Thank you for the kind review, Andrew! I am glad you were pleased with the outcome of your canvas. We try to be as competitive as we can on pricing but decided to focus on quality over quantity. This means only the best quality canvas materials are used and having a team of exceptionally talented artists who have a real passion for what they do. -Mark
I didn't have the greatest start with this company. I didn't think the quality was right and thought the time it took to get me revisions were a bit of a joke tbh. After I requested a refund, Mark the owner of the company, personally rung me to offer his apologies for my bad first impression. He then offered me a few solutions and after a quick call and a few emails, the process got back on track and by the end of this journey, I am very happy with the outcome. I gave four stars only due to my intital bad experience. Mark dealt with me in a very professional manner and made sure to his fullest extent that I wad happy with the end result and the company as a whole. Very well done to him and muchly appreciated.
By Charley
Response from Pet Creations Art· Jan 23, 2021
Apologies again for the initial bad first impression, Charley. We did not expect to be as busy as we were at Christmas so this delayed everything for us but lesson learnt for next year and we'll be much more prepared! I am glad we made this right for you in the end and more importantly you were pleased with the outcome of your canvas! -Mark
