Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,532 reviews
Pet Creations ArtSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pet Creations Art is a passionate and loving pet brand specializing in highly personalized pet art that is hand-drawn by two sisters, Sallie and Sophia. At Pet Creations Art, we wanted to stand out from the rest by offering the best quality personalised artwork on a wide range of products. Unlike some of our competitors, we do NOT use any apps to speed up the process of our work which in return, sacrifices the quality of the finished product. We will draw your custom artwork by hand with tender love, care, and attention, turning him/her into an incredible masterpiece in the style that you always loved. Our motto of 'Exceed your expectations' is your guarantee that the final product will be better than you ever could have imagined. We are extremely grateful to have had such an overwhelming response from our customers and have since been able to partner with print facilities around the world. We now have print facilities based in the USA, Canada, Australia, UK, the EU and are continuing to expand! Where to next!? If you have any queries about any of our products please contact us at [email protected] and we would be more than happy to help.
Pet Creations Art (petcreationsart.com) has 1,532 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 144 reviews with 1 star · Clear filters
We have had no update since the order PCA64087 was placed July 6th 2025. there has been no movement at all. This is extremely poor Customer service. It has not even been to a Designer yet, have We been Scammed...???
By Arthur S.
Paid in full and didn’t receive the piece!
By Les S.
Been a month since i ordered and i still have not received my package. I looked to track the item and it says waiting for a designer. Would love to understand more information of the time frame of my order.
By Gabriella B.
I never got my order?
By Viki B.
I was very disappointed with my entire experience with this company. The customer service is slow, frustrating and not helpful. I never got the promised opportunity to edit the final product. I never received the electronic version I paid for. The final artwork was shipped in a flimsy envelope that offered almost zero protection. The art itself was okay. Not awful. Nothing great. But considering the amount of money I was charged and the amount of aggravation from dealing with these people, it was not worth it.
By Gloria R.
Never received my order but they sure took my $80 and it’s been over a month
By Michelle
Credit card charged and never received anything!!! No proof, no artwork, nothing! I plan on disputing the charge and getting my money back! Horrible experience!
By Jennifer C.
Still haven’t received it
By Meredith P.
