Pet Creations ArtReviews of petcreationsart.com

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4.5/ 5

Excellent

1,532 reviews

Pet Creations Art4.5Excellent

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About Pet Creations Art

Pet Creations Art is a passionate and loving pet brand specializing in highly personalized pet art that is hand-drawn by two sisters, Sallie and Sophia. At Pet Creations Art, we wanted to stand out from the rest by offering the best quality personalised artwork on a wide range of products. Unlike some of our competitors, we do NOT use any apps to speed up the process of our work which in return, sacrifices the quality of the finished product. We will draw your custom artwork by hand with tender love, care, and attention, turning him/her into an incredible masterpiece in the style that you always loved. Our motto of 'Exceed your expectations' is your guarantee that the final product will be better than you ever could have imagined. We are extremely grateful to have had such an overwhelming response from our customers and have since been able to partner with print facilities around the world. We now have print facilities based in the USA, Canada, Australia, UK, the EU and are continuing to expand! Where to next!? If you have any queries about any of our products please contact us at [email protected] and we would be more than happy to help.

Pet Creations Art (petcreationsart.com) has 1,532 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.

Also known as: petcreationsart.com
Website: petcreationsart.com
Category: Pet Stores
Listed on The Fair Hearing: 2026

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Jan 20, 2022

Wouldn't recommend

1 month to get a picture that was guaranteed before Christmas. Ordered on the 10th December, paid extra for Queue Jump and express shipping. After several unanswered emails, messages on Instagram, finally got my "preview" on the 21st December, to which I replied within 15 mins. Only got a confirmation 3 days later. Finally received a shipping notice on 5th January, and eventually received another 5 days after that. Yes, the artwork is great, but the customer service, communication, service delivery is absolutely appalling. They were still advertising guaranteed delivery before Christmas up until the 17th December. I even asked to cancel my order and refund me if they couldn't get it to me before Christmas but they ignored the requests and carried on. During the time and after I still receive near daily automated emails trying to sell me more stuff because "they appreciate me supporting their small business" yet have failed to answer any of my complaint emails during and post. Haven't even acknowledged my review on their FB page either. They gets tons of 5 stars, maybe I was just unlucky with the terrible service, but based on that I wouldn't recommend.

By David C.

Response from Pet Creations Art· Jan 24, 2022

Hi David, I am so sorry for the long delay in getting your preview to you. I can see that you placed your order with us on Black Friday, which was our busiest day of the year for us, so it took us longer than usual to draw the artwork. Please note that once the artwork has been completed, we will be unable to cancel your order as hours of work have already gone into this. That's why we cannot offer a full refund. However, I can see you were pleased with your artwork which is good! I can see your canvas was also delivered! All the best, Sophia Pet Creations Art