PetCanvaReviews of petcanva.com

They were very quick to get back to me on any questions and I love the blanket I received. I cannot wait to give it to my mom!

Hands down the BEST site I've ever ordered a personalized picture of my dog from. I am so involve with the work they did. 100% will be ordering more things from them :D

I am so beyond impressed with my blanket from petcanva. Looks exactly like my pets, and so soft!! So in Love!

I paid $72 for a full size blanked with my pet - a black and white maltese. The product came with a pink dog. When I brough this to the attention of the company they blamed the photo, but inidicated that an artist had looked at it - if an artist looked at it, why print a pink dog? I asked for a refund and was given the option of spending another $35 for a reprint..... Poor customer service (more than 24hr response times) and ridiculous product quality. Look elsewhere

Pet Canva did an amazing job on my blanket! The detail is awesome, i couldnt be happier! Thank you!! =D

EDIT: customer service reached out and has offered to fix it for no additional fee. Slight inconvenience for having to wait for another one but they more than made up for it and assured I’d have a new one by Christmas. It does seem like this mistake was a rarity and im glad they owned up to it and will fix it. 4 stars because the customer service was great but I haven’t seen the finished product yet. If you do order and have a problem I would 100% recommend reaching out because they were more than gracious and willing to fix the problem. ORIGINAL: I ordered a phone case with a picture of my dog for my sister. I very clearly stated that she needs to use a pop socket and that the dog couldn’t take up more than the bottom third of the case. I figured that would be no big deal but boy was I wrong. The dog came centered on the case aka a pop socket would cover the entire dogs face. Every example has the dog at the very bottom of the case but mine has a solid inch of blank space below it. I reached out to customer service and have yet to hear back. Interesting side note, I left a review on their website (which only has 5 stars reviews shown) and it was not posted.

UPDATE: One of the co-owners contacted me though TrustPilot and definitely made the situation right! I just got my pillows in the mail and they’re so much better than I expected!! They have so much detail and they look EXACTLY like my dogs they’re so CUTE. My mom cried when I gave them to her 🤗. Original Post: I placed an order on October 9th and have YET to receive my order OR literally any shipping updates. It just says shipping “confirmed” and that it would arrive in 10-12 business days, yet it has almost been 2 months. I emailed customer service a little less than a month ago and they said they would fix it but the only emails I’ve received after contacting them have been promos and ads but nothing about my order??? I usually don’t mind things taking a while to ship but I paid $80 and it’s been 2 months lmaooo. I’ll definitely use a different company next time. I just want my pillows or a refund before they finally decide to ship my order plz 😪🤧

Poor quality blanket with poor image of my friends dog even though the picture sent was very clear. Not happy