Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
628 reviews
Petals and TailsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're dog people! We were born to share our lives with them because, you know, life’s better with a pup to hang around with.Why are they so special? Maybe it’s because they were born wagging their tails, which means they were born naturally happy. How special is that!So why not keep those tails wagging?Dogs were born to love, and if they’re feeling good, oh boy! They’ll give all they’ve got.To keep their happiness indicator on point, we search for natural ingredients to create products that fuel their joyful spirit.Joy for joy—that’s a fair trade. To make their lives naturally good, we create things that taste good, smell good, and look good because life is meant to be good after all.A healthy dog leads a happy life.Wanna know if they’re good? Just follow their tail; it’ll show you the way. Because in every wag, there’s always a happy tale.
Petals and Tails (petalsandtails.com) has 628 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 8 reviews with 1 star · Clear filters
I bought the cbd oil to see if it woykd calm my baby down at night, he is really restless and circles till he just about drops. Since I have been given it to him (only 2times now) and it seems ti have made it worse. Can someone even me a import if thus has happened to you and does it get better with time.
By Patricia C.
It’s been almost two weeks and have not received an email that it shipped nor received what I ordered. Horrible.
By Marcela A.
I haven't received my product or received a response to my email asking when it would ship. I can't sign in to my account, because I don't know my password, and when I try to recover my password I'm not getting the recovery email. I feel like I'm being scammed.
By Donna S.
Response from Petals and Tails· Jul 6, 2025
Hello Donna! so sorry for the late reply on here. We were not able to log into Trustpilot until now due to technical issues from Trustpilot. We looked into your case and we did ship your order a couple of days after we saw your email. Thanks for reaching out!
Hmmm.they need to call me
By Car
Response from Petals and Tails· Jul 6, 2025
Hello Carla! so sorry for the late reply on here. We were not able to log into Trustpilot until now due to technical issues from Trustpilot. We are no longer offering calls. Please reach out to us via email at: [email protected]
Sent wrong product and customer service took FOREVER to respond.
By Kelli
You guys sent me the wrong product - hip n joint. I ordered the Passion Flower for my dog's anxiety. If you guys can sent me a return mail label and sent me the item I purchased, that would be awesome! Thanks!!!
By Carol P.
Response from Petals and Tails· Mar 21, 2023
Hi ! we resolved it for you and sent you the correct treats :) as soon as we saw this! thanks for letting us know.
very high prices with late delivery, a lot of improvements are needed.
By Mariana
j'aime les chats, j'ai 5 chats, je leurs donne chaque jour à manger il sont très mignon
By ahmed H.
