PermobilReviews of permobil.com

Worst wheelchair manufacturer ever. I am very disappointed.

Really wish I could give this place less than one star a total rip off to people insurance company these chairs are drunk my husband and I both have Permitil’s. They are falling apart within a few months the company better get in contact with us or you’re going to be recalling these chairs, stay away from permobile and check with your insurance company because this is fraud at its finest.

My husband and I both got chairs built from Permobil his chair was 38,000 mine over 33,000 nothing but junk less than 6 months they're falling apart nobody wants to seem to help so we have now filed a complaint with a better Business bureau and going to report fraud to the attorney general here in Ohio this is ridiculous never buy one of these chairs they have electrical problems and they are built so generic they fall apart literally

Don't ever buy this wheelchair if you want the advertised of road. Forget it. Just driving over a small incline induces the back wheels to fall off. Beware never go out in rain the slightest bit of water and your done for. Had to spend two hours in a shop waiting for it to dry and had to wrap my hand and controls in carrier bag whenever it rains. Just sick of this chair it was not built to last and frankly the rear wheels are made to break regular so you have to pay permobil £700.00 to get a new one. They make sure parts will fail.

Permobil will NOT honour the warranty of Wheelchair and is NOT able to repair their products. Do not buy these products. MWF Waterloo

I bought an F5 Permobil less than a year ago and it's completely breaking down. The stand up, recline, and elevate features no longer work … that means no weight shifts to prevent pressure wounds (it's currently stuck in incline so I've been bedridden for the last two days because their technicians are always unavailable). They partnered with a company called NuMotion who is supposed to handle their service/repair calls for warranty and insurance but they have a three week waiting list to get someone out. They’re incredibly rude over the phone and don't understand how important these chairs are to us to survive without assistance. I'm a quadriplegic with only three hours of help per day in the mornings so how am I supposed to get to the refrigerator without my power chair to feed myself? I highly recommend buying a different brand of wheelchair and be sure that they don't partner with NuMotion for their repair needs or you'll never get help if something goes wrong with the chair.

Dear Permobil, This is a general complaint hoping you guys can take a look at the performance of the lifetime battery of the power wheelchairs especially the M 300 because it has been a living hell! Since I came to Rhode Island in 2009 I have had a Permobil power wheelchair, I love the stability and performance of all the chairs that I had in the past, especially the long-lasting battery… For example from 2010 to 2014 I had a Permobil power wheelchair that I use very often to go to college that was 5 - 7 minutes from where I used to live I used to go to college 3 times per week… 10 minutes to get to college, 2 to 3 hours going up and down inside the college going back to my house and sometimes going out again to see my doctor in Rhode Island Hospital that it was 19 minutes from where I used to lived and my chair had a battery of online 2 green light missing. Another example that I have is going from my house to the eye clinic without taking public transportation from my house to the eye clinic it was about 21 min just to go there and 21 min more going back there because the battery of the chair was in the first orange line which is fine because is a long distance but I can’t complain for the chairs that I had from 2010 to 2014 and 2016 to 2020 or so those chairs were the best chair I had like they got a battery change yes but it was necessary it was an old chair by the time I requested for a new battery, they had wheels change it was necessary but battery life was the best of the best I was able to do all my work and worry less about the battery. Now this chair Permobil M 300! I don’t know what is the problem with this chair!! Brand new, had to call because the battery duration was very little. They change the batteries and I thought ok now it will be better but no the problem is the same! Now, you may think this is normal or that I am not charging the chair but unfortunately I charge my chair every night and disconnect it after is done so is not me. I can’t do anything I go to the Mall no an hour goes by is already in orange, 15 minutes from my house to do some groceries go back to my house, and is already in RED. I find the lifetime of the battery has decreased incredibly. If I’m in Walmart and I need to wait in line I have to turn off the chair because if not I’m afraid I will lose my battery, I used to wait in lines with my chair on and everything was fine, I used to go to places 10, 15, 20 minutes from where I live now is not even enjoyable to go out because I don’t have enough battery, I go to the ZOO you guys should know how big can be a Zoo I used to go around the whole Zoo without any problem now not even half of the zoo and is dead! Is so frustrating! Permobil M 300 has the worst chair performance in every aspect just talking about the battery but everything with this chair has been completely annoying and frustrating including the positions bottoms that stop working unexpectedly. Worst chair ever! I need a reliable chair I'm independent because of my chair this needs to be fixed it

My brother-in-laws wheelchair has been in need of a part which was ordered from the over 5 weeks ago and they have the part in stock and have not shipped it. They said it is because of them changing over their computer system. No-one can figure out how to send this item which is IN STOCK! I find this to be unacceptable. The customer service is terrible!!