Jason and Perl are seasoned pros.
Jason and Perl are seasoned pros.
By Evan T.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
778 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PERL Mortgage, we’re committed to making your loan experience as stress-free and simple as possible. We start by offering a robust portfolio of competitive mortgage loans, world-class concierge-level service, and an all-star team of highly experienced and knowledgeable mortgage consultants who will exceed your every expectation.As one of the top 100 lenders in the Nation with over 23 years of mortgage experience, our stellar performance is a direct result of our commitment and dedication to our customers and their successful loan experience.We’re honored and privileged for the opportunity to be your lender for life.
PERL Mortgage, Inc (perlmortgage.com) has 778 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
778 approved reviews, newest moderated first
Jason and Perl are seasoned pros.
By Evan T.
I had a great experience with John and his staff.
By Tammy F.
Worked with JP and he was awesome. Made it very easy and we are glad we went with PERL.
By Jason
I am beyond disappointed with the level of service and attention to detail provided during our refinance process. There were errors in our appraisal that our mortgage advisor deemed unimportant before he even looked into it. We constantly had to follow up with him regarding questions, his response always had an excuse about how someone else dropped the ball. We were told to sign things, and when we asked questions before signing was told "don't worry about it, we don't actually need you to sign that". The tip of the iceberg... One day prior to closing, they still had not provided me with an accurate statement showing what our monthly payment would be. The only reason that I didn't pull the plug on the entire thing is because I had a locked rate and current rates had increased. I have worked with a few Perl staff for 15+ years to finance and refinance several homes, and I will definitely not use Perl again.
By A S.
Response from PERL Mortgage, Inc· Sep 14, 2018
Hello A Stelpflug, We’d hate to lose a client of so many years as we do truly strive to be “Your Lender for Life.” We’d genuinely appreciate an opportunity to keep your business and discuss this with you directly. Please reach out to someone on my team at 847.859.0522 x7217. Thank you, Ken Perlmutter President
Perl was wonderful. They help me to secure a mortgage. They assist and aided in the process every step of the way. They were available to answer my inquiries and always kept the process moving right along.
By Michael E.
Everything was great, i would recommend Perl Mortgage to others!
By Kyle G.
Ross and his team were very professional and answered all question in a timely fashion.
By Liaqat A.
Outstanding customer service from the entire team. Michelle and Elizabeth were always available to answer all of my questions. Excellent work and highly recommend them both.
By Migdalia C.