Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
123 reviews
PerformancechiptuningSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PerformanceChipTuning is the leader in performance products for Automotive, ATV and Motorcycles. We offer the best in add-on products that improve your vehicles performance and help improve fuel economy. Today PCT products span the spectrum of auto/motorcycle technology. We continue to offer our famous Performance Chips for all vehicles while constantly updating our performance products for the latest cars and trucks on the market. We have been in the business for over 10 years and work closely with performance shops, parts manufacturers and dealers globally.Customer service is always #1 at PerformanceChipTuning. Our team consists of specially trained salesmen and technicians who can promptly answer your questions. Using a state of the art warehouse facility, we ship quickly to your door, no matter what state or country.
Performancechiptuning (performancechiptuning.com) has 123 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
123 approved reviews, newest moderated first
Ordered a set of 3V 4.6L Mustang long tube headers 12 days ago. Funds immediately deducted via debit card. Zero tracking provided, zero follow-up. Their customer support phone lines ring a constant busy signal, and their email tickets return generic automated delay stalls with no ship dates. Avoid this vendor—currently filing a merchant dispute through VyStar Credit Union for unfulfilled goods.
By Off-road R.
Customer support was really good, very grateful for them working with me.
By johnny P.
Really like the parts. They are built to perform as said. Love how quickly I received my order too. Planning to keep ordering parts from them to finish building up my truck. Thank you performance chip tuning for the quality parts and great customer service.
By victor L.
The craftsmanship in this performance radiator for my 2014 camaro SS is top notch ! Called customer service with a couple questions and spoke to Tony. He was very helpful and answered all my questions in a professional and courteous manner . Dont pay too much for other name brand parts . Call Performance Chip Tuning for all your performance and racing needs . J Wayne Laurel , DE .
By Wane P.
Customer service is great.
By Angelia A.
Their customer service is exceptional! The replacement radiator i ordered arrived quickly and I've received prompt responses every time I've reached out. I would recommend this company to anyone looking for auto parts.
By David G.
Very fast service. Got me exactly what I need. Costumer service helped with every question I had. Definitely recommend to my friends and family.
By Steve O.
Extremely unprofessional, took numerous emails and phone calls to get anywhere with a return of the wrong part they sent. Charge a restocking fee for their mistake, Tony is EXTREMELY rude, told me the part was used when it was never installed, sent pictures in emails showing the parts were wrong, he says that doesn't prove anything and then was told to shut up and go away then he hung up. DO NOT USE THEM Update to their reply, Product was bought 9/4/26 and returned on 9/23/2026 far cry from the over day 90 days they say, the item bought was a Plug and Coil set for a 2017 ford f150 3.5 for $174.95 not the $400 they state, a coil pack was taken out of the package and compared to the coil pack removed from truck. It was too short, plug connection and bolt down hole was on wrong side, the package was returned with items in it intact and ready to resale. If items returned were as bad as they say then why would I get a refund of which since bad review has been left I have now received a FULL refund. I never cussed at Tony, I raised my voice when I said I shouldnt have pay a restock fee for wrong items sent. Tony then got angry and stated "shut up and go away". Their reply is full of lies which goes to show you their style of customer service. DO NOT BUY FROM THEM!!!!
By James
Response from Performancechiptuning· Oct 9, 2026
GO TO PerformanceChipTunning.com We have premium parts for your vehicle for better performance. THIS GUY JUST UPDATED HIS REVIEW WITH MORE LIES HE THOUGHT ABOUT OVER THE WEEKEND. WHINEY GUY. HE RETURNED THE PRODUCT BACK AFTER 90 DAYS AND WITH GREASE MARKS ALL OVER THE PARTS AND EXPECTED A FULL REFUND WE WERE NICE ENOUGH TO ONLY DEDUCT $20 OUT OF $400 DOLLAR PART HE RETURNED USED AND DESTROYED, HE WAS CUSSING ON THE PHONE YELLING AT OUR STAFF. IF YOU WANT GREAT PERFORMANCE PARTS FOR YOUR VEHICLE, FORGET THESE FAKE REVIEWS, TRUSTPILOT IS USELESS, WE'RE HERE TO DEFEND OUR COMPANY AGAINST PROBLEM CUSTOMERS AND TRUSTPILOT WHO TRY TO SELL COMPANIES REMOVAL OF BAD REVIEWS. YOU GOTTA PAY THEM, OTHERWISE, DONT MATTER IF A REVIEW TROLL LIKE JAMES HERE LEAVE LIES, TRUSTPILOT WILL LEAVE THEM UNLESS YOU PAY TO REMOVE THEM. GO TO PerformanceChipTunning.com We have premium parts for your vehicle for better performance.
