Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
554 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our collection of Rolex watches is composed of the most recognizable Rolex models such as Submariner, GMT Master, Daytona, Deepsea, along with the limited edition models, assembled from the finest materials with scrupulous attention to details.
Perfect Rolex (perfectrolex.io) has 554 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
554 approved reviews, newest moderated first
Ordered a Datejust a month ago from these crooks, no email, no tracking number, no watch, no refund. These people are the worst I’ve ever dealt with. They just keep telling you to be patient. Alerted my bank to do a charge back on my funds. Next step is the FBI
By Larry
Ordered a watch 3 weeks ago (24th of October 2020) Never received shipping details as promised in the order email. Emailed the company 3 times, no reply to anything. Checked the online order tracker which said the order was processed and awaiting a refund - News to me! Contacted them on the online chat to be told that they are experiencing delays and have sent my order for a refund instead of shipping. I asked if was going to get confirmation of this refund as i have been told nothing at this point and how long the refund will take, the sales persons reply was "Yes we will update you on this very soon". Very poor form, paid $204 nearly a month ago for a christmas gift that is not going to arrive and have no visability of when this refund will arrive.
By Jordan L.
I love it. I will be ordering from them again very soon. I got it quick also.
By Constance Collier F.
Received my order yesterday, I bought a Rolex oyster , it is absolutely fantastic, I am soooo pleased with my purchase 👌I was extremely sceptical when I placed the order and opened the box expecting a cheap looking replica Rolex, I was thrilled to find the watch was everything I wanted, I would highly recommend this website. I have recommended this site to colleagues and family, the customer service was excellent
By Susan
Excellent transaction 3rd Submariner from Website SS, 2Tone Blue Dial,Gold Blue Dial All of them are Perfect Crafted well I see & feel no difference For price well worth it Hope they keep up the Quality product Be Back soon Thanks
By BillyC
Have now received my Rolex Submariner. It is absolutely super, I have nothing negative to say about this. I will definitely return to buy another model.
By Pål B.
Was a bit sceptical at first reading some of the negative comments. However, I could not be more satisfied. They kept me in the loop every step of the process with emails explaining exactly where they were..I was really surprised when the watch arrived super early. Very very happy. Quality of the watch is very very good, but only time will tell...no pun intended.
By Gramps
Just received my watch and I am very satisfied with the quality of it. I plane to do more business with them in the future as I think this is outstanding value.
By Brett R.
