PeopleFun Customer Service makes the game a frustrating experience
Chris S has a completely different experience with PeopleFun customer service. I strongly suspect the review since customer service is such a poor experience for both me and everyone I know who plays Wordscapes. Bluntly put, customer service is simply horrible here. Players stay because they enjoy their teams—not because they are treated well or even adequately by a poor and poorly run CS department. There are so many problems and frustrating decisions made by PF, all for money and not for customers. One example is the continuously popping-up piggy bank ads to buy their virtual coins. What makes this worse is that those of us who paid to eliminate ads are now getting ads very frequently. PF said they are not ads, but “game features.” Yes, they think we are unintelligent, which is at the heart of the awful CS. PF is NOT a trustworthy company. Do something with your CS people, especially Kenny who is massively insulting.
By Endora