Product tested positive for high levels…
Product tested positive for high levels of mold.
By Michael R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
204 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Penzeys Spices is listed under Food Production.
Penzeys Spices (penzeys.com) has 204 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 142 reviews with 1 star · Clear filters
Product tested positive for high levels of mold.
By Michael R.
I was a customer of Penzeys Spices for many years and was always pleased with the quality and variety of their spices. But for the last few years, their website, communications, packaging, and customer service have deteriorated dramatically. They seem to no longer show much interest in their spice business. I have switched to another supplier.
By evgbot
Cheap stale spices for top Doller
By Tom Pierucci T.
Spices the wife bought were stale and she shouldve checked if they had an expiration date beforehand lol, but a mistake she wont make again. Terrible
By Jeff B.
Worst spices on the market! Will never order again!
By Joe
Rude customer service, and not just to the right side. Called management without so much as a return call. Terrible.
By Shannon
Terrible customer service. I would shop elsewhere
By Eric A.
Staff is rude and disrespectful
By Brandon M.