Its all great until its not
Its all great until its not. Their free international shipping is a ridiculously long wait even though they say 2-6 weeks no one expects 5-6 weeks but often it is. Greg writes longggg winded emails back and forth and would rather make excuses with little sympathy for what you have to simply point out. He has to prove he is right and you are wrong. Instead of simply saying sorry you feel that way we value your business (even ifs its not true its called ego suppression and customer service) he would rather spar using justification and be dismissive (as if it any of it matters). Not much understanding or compassion he must get a lot of complaints it shows. But hey if yr in the states i'm sure its all roses. Ill give vanishing inc a try they say free shipping to canada 3-7 days not 6 weeks!
By MAd