Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
73 reviews
Penguin Book WritersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Penguin Book Writers is a leading book writing agency that promises to deliver high-quality content from some of the highest-ranking experts in the industry. Our vision is to explore your thoughts and ideas and expand them so your content is worth reading. Whether your busy schedule keeps you from writing your own book or you tend to get stuck in between sentences, we are your solution! Our content team will hear out your thoughts and create a compelling outline for you to approve! Our team values your concerns and will provide unlimited revisions as per your demands. This is what makes our company unique and reliable!
Penguin Book Writers (penguinbookwriters.com) has 73 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
73 approved reviews, newest moderated first
Haley Stringfellow was fantastic and didn't pressure me to see about getting my book published. I feel it's very possible to get my manuscript into the hands of potential buyers. I'm very excited for the future!
By Bill E.
Response from Penguin Book Writers· Oct 5, 2023
We're honored to have met your expectations. Your book's success is our joy.
Penguin Book Writers made my book dream a reality. Their writers are talented wordsmiths, and their marketing efforts brought my book to readers' attention. A reliable partner for every aspiring author.
By Elliot D.
Response from Penguin Book Writers· Oct 5, 2023
Thank you for choosing Penguin Book Writers. Your trust encourages us to do our best.
Penguin Book Writers transformed my manuscript into a masterpiece. Their meticulous editing, vibrant marketing strategies, and seamless publishing process surpassed my expectations. A one-stop solution for authors!
By Reece D.
Response from Penguin Book Writers· Oct 5, 2023
We're proud to have played a role in your literary success. Here's to many more stories!
I loved the response to my review about Penguin Book Writers. I did receive a refund after I went to the company they do business with not directly from Penguin Book Writers. I did approve the covers only to realize there were still correction that had not been made that I had repeatedly asked for. Penguin Book Writers were asking for the refund back. They wanted me to continue with the project. I wrote them immediately and asked to cancel the project. They don't tell you that part.
By Brenda S.
Response from Penguin Book Writers· Apr 4, 2024
Although we value your feedback, we'd like to offer our perspective on the situation. You engaged our services for three book covers, paying $598/- for the package. Given the subjective nature of creative work, we endeavored to meet your requirements to the best of our ability. Initially, there were challenges, but direct communication with our illustrator helped to align the concepts with your vision. Despite expressing a desire to cancel the project, you agreed to give us another opportunity to deliver. While we worked on revisions, you initiated a payment dispute with your bank, though you had already received the covers by the time it affected our merchant account. Feedback on the final mockups indicated acceptance (screenshots available upon request). It's important to clarify that our policy stipulates a 100% refund if services are deemed unsatisfactory. Conversely, acceptance of services implies satisfaction and precludes a refund. In your case, you received both a full refund and the covers. We have proof of your discussion with us in which you agreed to retain the covers and repay the service fee, committing to payment after August 14th. Subsequently, you left reviews without further communication. Our priority is your satisfaction, and we've taken additional steps to address your concerns. With the matter resolved, we consider the project closed from our end.
I was able to get all the information I needed for the start of my upcoming novel. The customer service agent whose name I believe to be, Haley Stringfellow, was kind and patient with me. I look forward to working with her again in the future, as she seemed to be quite understanding of my financial situation. Thank you again, Penguinbookwriters, this was an enjoyable experience.
By Nahomy
Response from Penguin Book Writers· Aug 17, 2023
Thank you for your kind words! We're delighted to have exceeded your expectations
I am grateful to Penguin Book Writers for turning my ideas into a well-crafted book. Their expertise in book writing is evident in the final result. The editing process was thorough, and they addressed all my concerns. Truly a top-notch service for aspiring authors!
By Bradley A.
Response from Penguin Book Writers· Aug 17, 2023
Precision is our priority - thank you for recognizing our impressive work
Penguin Book Writers delivered an exceptional book writing service! Their team of skilled writers brought my story to life with captivating prose and engaging characters. The editing process was smooth, and they ensured a polished final product. Highly recommend their ghostwriting services!
By Muhammad A.
Response from Penguin Book Writers· Aug 17, 2023
Efficiency and effectiveness are our hallmarks. We look forward to serving you again
Kudos to Penguin Book Writers for their outstanding project management skills. They guided me through the fiction writing process, offering valuable insights and timely assistance. Thanks to their expertise, my novel turned out brilliantly!
By William M.
Response from Penguin Book Writers· Jun 27, 2023
Your satisfaction is our top priority, and we're glad we could meet your needs.
