Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
577 reviews
PeerspaceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Peerspace is the leading marketplace for hourly venue rentals for meetings, productions, and events. The company opens doors to the most inspiring spaces around the world, from lofts and mansions to storefronts and studios. Peerspace welcomes guests to over 40,000 spaces where they can bring their creative ideas to life, and empowers hosts to earn additional income simply by opening their doors.
Peerspace (peerspace.com) has 577 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
577 approved reviews, newest moderated first
Love the experience, so many spots to take beautiful pictures. I am so glad I found Villa Blanco, the pictures came out so amazing!
By Ronnie O.
Response from Peerspace· May 11, 2025
Hi Ronnie, We're so excited to hear about your amazing experience! Thank you so much for leaving this review and we look forward to helping you find similar spaces in the future for your needs.
I found the service to be incredibly helpful, with a wide variety of options to choose from. The reservation process was straightforward and user-friendly, making it easy to find the perfect space for my needs. I appreciate the transparency and the quality of service provided. Overall, my experience was very positive, and I would highly recommend Peerspace to anyone looking for unique venues.
By Sacia
Response from Peerspace· May 7, 2025
Hi Sacia, Thank you so much for this review, we're truly pleased to hear about your smooth experience and that you were able to find perfect spaces for your needs. We look forward to assisting you again in the future!
I had a horrible experience with using peer space, my wife and I booked a venue using peerspace for her baby shower, and ONE WEEK after we booked it, the venue cancelled on us after we had ordered everything and sent out invitations, it took us a VERY stressful few days to find a venue with less than a month to go, I DO NOT recommend relying on it.
By Abdul R.
Response from Peerspace· May 7, 2025
Hi Abdul, We're truly sorry to hear about your experience — that sounds incredibly frustrating, especially during such an important and meaningful time for your family. Please rest assured that we are addressing this situation directly with the host to ensure accountability. Your feedback is extremely valuable and helps us continue to improve the reliability of the platform. We hope everything still came together beautifully for the baby shower in the end.
Nicee place
By Ed E.
Response from Peerspace· Apr 30, 2025
Hi Ed, we're so happy to hear that you were able to find such a nice space. We look forward to assisting you again in the future!
I recently won an award for ‘best space in London’ and I was ecstatic, however it doesnt negate from the lack of support that they give hosts. Im sad to write this review but having read the reviews of other hosts I can see this is a recurring problem. I had a horrible client recently, I accidentally missed their call and ended up letting the client in 20mins late. I told the client that they can leave at 4:30pm, the left at 4:41pm. The client proceeded to leave abusive messages on peerspace platform when i requested compensation for them leaving late, i reported this to Peerspace - they did nothing. Ryan from Peerspace emailed me saying ‘weve decided to drop the £25 overtime charge’ yet I had to give the client a full refund and I received no compensation for the awful experience I had with the client. The client left a negative review which is impacting my business, yet I do not have the option of replying or getting any voice to the situation. This is not the first time I have had a terrible experience with Peerspace, yet they keep using my studio to promote their platform in their newsletters and hailing us as the 6th best space in London yet they fail to support us in our time of need. I keep asking Peerspace why the client was given a full refund and they haven’t given me a answer. I’ve been robbed in daylight! There is nothing I can do to get my money back. Lastly, the fees are incredibly high for the little assistance that they give. Hosts have to work extra hard to promote their space and Peer Space take a fee that doesn’t reflect in their customer service. I have built up a strong profile on Peerspace and I’ll be staying to reclaim my money.
By Dorothy | Many Rooms S.
Response from Peerspace· Apr 30, 2025
Hi Dorothy, Thank you for sharing your experience — and congratulations again on being recognized as one of the top production spaces in London. We truly enjoy celebrating hosts through the Open Door Awards, and we're sorry to hear how this recent situation has affected you. When a guest disputes an overtime charge, we require clear visual evidence that they remained in the space beyond the agreed time. In this case, what was provided did not meet the threshold needed to support the claim. We completely understand how frustrating this can be, and for any future cases, time-stamped photos or footage can help us better advocate on your behalf. We also want to clarify that the guest was not issued a full refund — only a partial refund related to the overtime charge. The adjusted payout was sent to your account on April 27, 2025. We understand how upsetting a negative review can be, especially when you feel your side hasn’t been fully heard. Since there’s an open support ticket regarding this case, we recommend continuing the conversation there so our team can assist you directly. We also hear your concerns around the host service fee. This fee helps us maintain and improve the platform, including host support, marketing, and product development. That said, we recognize there's more we can do to support hosts, especially during difficult interactions with guests. We truly value the effort you’ve put into making your space stand out — it’s why you were honored with the Open Door award. Your feedback is being heard and will continue to inform how we improve our platform and support. Thank you again for being part of the Peerspace community.
They are nice
By Grace A.
Response from Peerspace· Apr 29, 2025
Hi Grace, we're so excited to hear that you've been having a great experience. Thank you so much for this 5 star review!
Easy to book a venue and communicate with the owners. I was able to sort by pricing and find something affordable for the event I was planning.
By Sean N.
Response from Peerspace· Apr 22, 2025
Hi Sean, we're so happy to hear that using our platform was easy and that you were able to find affordable spaces for your needs. Thank you so much for this review and we look forward to assisting you again in the future!
Sander was so helpful, the space was amazing and we had a seamless transition. I can't thank Peerspace enough!
By Dave S.
Response from Peerspace· Apr 21, 2025
Hi Dave, we're so glad we could help you connect with such a great host like Sander. Thanks so much for the five-star review. We look forward to helping you discover more amazing hosts and spaces in the future!
