PeekviewerReviews of peekviewer.com

Edito: gracias a la reseña me han hecjo un reembolso. Es una estafa, no funciona. Después de 3 meses no me han ofrecido ningún tipo de servicio y si pides un reembolso te mandan un mail genérico dándote una serie de excusas y ofreciéndote añadir una cuenta más para añadir. No piqueis porque os van a cargar cobros astronómicos sin avisar.

Non mantengono quanto pubblicizzato, contattati per chiedere recesso rispondono che può volerci fino ad un mese per raccogliere le informazioni richieste. Evitare come la peste! Aggiornamento: effettivamente hanno provveduto al rimborso completo, dimostrando serietà.

Scam site advertise something and give nothing at all. Large to say prices and transactions are out of this world. I have requested a refund as it states in their policy and still haven't received it yet. Hard not to put more than one star for these reasons

I initially had a very bad experience with Peekviewer. I was charged a second full-priced service (€90.99) without any proper payment flow, checkout page, or explicit confirmation step. There was no clear “pay now” screen, no recap, and no strong validation — the charge happened instantly. The pricing information was hidden in very small text and not visible at the moment the action was performed, which felt misleading. I contacted customer support very quickly to request a cancellation and refund, before receiving or using any service at all. The account was not even fully configured, and I received automated emails stating that setup was incomplete. Despite this, my initial refund request was refused based on their refund policy. However, after insisting and escalating the issue, the situation was eventually resolved and the charges were refunded. I’m updating my review to 2 stars because the refund did happen in the end, but it required significant pressure and should not have been this difficult in the first place. Greater transparency and a clearer payment process would avoid this kind of situation altogether.

The refund was successfully processed, unfortunately the service didn't work in my case. I thank the customer service team.

I’ve requested a refund and been told I cannot have one. Under my right of withdrawal I should be given a refund, especially since it was not clear just how long it can actually take to get any info from this service. Please issue my refund immediately EDIT: I have been in touch with the support email twice already and keep being told I cannot have a refund (for no good reason). I tried the chat on the site and the BOT keeps telling me to contact the email address, which again, I have already done. I have provided extra details to Trustpilot as requested. Please just issue my refund UPDATE: a full refund has been issued. Changing to 2 stars for this, but Peekviewer should considering being more transparent about just how long exactly the process can take to avoid situations like this in the future

Only giving two stars because they have actually given me the refund but as an experience it has been horrible i don’t recommend it for anyone i have waited for two months and it still says pending you ask them and they say working on it instagram rules changed all these useless excuses they have wasted my time.

After a month of waiting for an account and about 3 weeks for the second, I still do not have access to either. I don't know if they can really access private accounts, I hope they do. At least the customer support has been responsive and extended my subscription. I'm willing to update this review, as they warned for long waiting times, but it's becoming too much to trust. Edit: It's been a month and a half, the process doesn't work. The customer support seem to have automated answers to encourage you to wait, despite their inability to provide the data. I did ask for a cancellation and refund, the process is quite slow and they keep proposing extensions. I would advise to not engage with this website to avoid all this trouble. I have tried to deactivate it manually but the email with the code to finish the request seems to never be sent and I am therefore stuck until the support deactivates it manually from their side. Truly a painful process.