Never received the letter in my email
Never received the letter in my email. I called and the lady told me she requested someone to send them to me. I never received them.
By Bernhard
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,458 reviews
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PDS Center is listed under Pet Stores.
PDS Center (pdscenter.com) has 2,458 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,458 approved reviews, newest moderated first
Never received the letter in my email. I called and the lady told me she requested someone to send them to me. I never received them.
By Bernhard
I appreciate The review and letters. However, how do we advocate to allow ESA dogs on airlines- the removal of this service, especially during a pandemic is devastating - we are now entering into a mental health crisis and airlines, already at an advantage are taking advantage!!! How can we advocate?
By customer
Response from PDS Center· Jul 8, 2021
Thank you for your business!
Thanks so much for all your assistance and support in this matter ! God bless! 👍🙏😍
By customer
Response from PDS Center· Jul 8, 2021
Thank you for your business!
While unfortunately, the papers I did receive do not qualify in most of Canada ; they still did have good customer service. so people are saying they dont respond to reviewers and such. They answered the phone and wrote back to all my inquires. just saying sometimes on the phone and email you have to have patients to hear from someone. your not the only ppl around lol
By Jackie S.
The experience was very positive and fast and very reliable.
By customer
Response from PDS Center· Jul 8, 2021
Thank you for your business!
After calling delta, I was told I would not be allow to fly with my ESA under the new guidelines and that my dog will no longer allowed to fly regardless of new DOT guidelines. Now given that I have 4 days left on my 30 day return policy and have asked multiple times to be in touch with a representative I am extremely disappointed. I feel as though I have been scammed. Do not trust this company to waste your money.
By Maggie
This site was very helpful and informative for registering my legitimate ESA.
By David K.
Response from PDS Center· Jul 8, 2021
Thank you for your business!
This people went above and beyond to expedite my papers. Would absolutely recommend them
By Julie B.
Response from PDS Center· Jul 8, 2021
Thank you for your business!