Great Setvice!
Such great quick service - he’s d about them from a friend and they were very responsive ! I would recommend this company for a hassle free experience!
By JANET W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,458 reviews
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PDS Center is listed under Pet Stores.
PDS Center (pdscenter.com) has 2,458 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,458 approved reviews, newest moderated first
Such great quick service - he’s d about them from a friend and they were very responsive ! I would recommend this company for a hassle free experience!
By JANET W.
Professional, extremely efficient and delivered as promised.
By sasonc
I got the letters in the mail but they are not hand signed by a doctor, the signature is scanned, so not valid for flying. I have called several times to PDS to ask for a hand signed document but the only response they gave me is that someone will contact me back. Finally I had to travel without my dog. :-( Update; 2 weeks ago they wrote me an email saying that in 8 days I would have the letter hand signed in my mail... still waiting...
By Jon
Response from PDS Center· Jun 29, 2018
American airlines does NOT require a manual signature on their documents. Over 600 successful AA flights this year with no problem with a digital signature. We offered to do so, but they do not require it.
Quick turnaround without sacrificing quality of service and always helpful in answering questions
By customer
Great Company
By customer
This was a quick, easy and efficient way to be able to keep my esa pets with me at my new apartment.
By customer
Company was quick, the forms were legit and trustworthy, and I was impressed.
By customer
This company not only meets the baseline needs of their customers, they go above and beyond to ensure people can go about their daily lives with the help of their emotional support animals.
By Lauren