Great service very easy to navigate
Great service very easy to navigate. Would definitely recommend. Just waiting to receive my letters in the mail.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,458 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PDS Center is listed under Pet Stores.
PDS Center (pdscenter.com) has 2,458 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,458 approved reviews, newest moderated first
Great service very easy to navigate. Would definitely recommend. Just waiting to receive my letters in the mail.
By customer
The website states letters will be received in 24 hours. After three days, I had called multiple times and reached no one. I emailed and reached no one. Very difficult to contact and bad customer service.
By customer
Response from PDS Center· Jul 10, 2020
Sorry, covid caused some major shipping and customer service delays. We were short staffed and scrambling amidst the outbreak. We have since regrouped for a better response time.
Awesome service
By customer
Although I loved the package and the way all the letters look, my letters were referring to me as a woman and I am a man. I clearly indicated this when I applied, as I chose the Mr. prefix and my name is FRANK!
By Frank
Response from PDS Center· Jul 10, 2020
Sorry Frank, should have been fixed awhile ago. Let us know if you need further help
Amazing and fast! 👍🏻👍🏻👍🏻
By customer
Staff were professional and clear with instructions. The only thing I wish was there were parking for the site. Used 2 hour street parking, thankfully my test didnt take 2 hours, so I wasn’t ticketed.
By customer
cannot get a return phone call have not received items
By customer
Response from PDS Center· Jul 10, 2020
This should be resolved. Sorry, covid caused some major shipping and customer service delays. We were short staffed and scrambling amidst the outbreak. We have since regrouped for a better response time.
Thanks for helping me out. Great service.
By Needy C.