Great fast service
Great fast service
By customer
Response from PDS Center· Aug 14, 2020
Thank you for your business!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,458 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PDS Center is listed under Pet Stores.
PDS Center (pdscenter.com) has 2,458 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,458 approved reviews, newest moderated first
Great fast service
By customer
Response from PDS Center· Aug 14, 2020
Thank you for your business!
This process was very easy and very helpful for me and my ESA. Great service and results in 2 days.
By customer
Response from PDS Center· Aug 14, 2020
Thank you for your business!
As far as the letters, the ID card and all that you get with PDS, I am very satisfied with my experience. It did seem to take a long time to receive my printed letters, but I got my electronic copies in a timely manner and we are in the middle of a pandemic. It has been a month now, since I was approved, and I still have not received my service dog harness. This makes it about 6 weeks since the ordered date. If I wasn't still waiting on the harness, I would have given them 5 stars. I have received my harness and have upgraded my rating to 5 stars. It did take a while but I have to keep in mind we are in the middle of a pandemic.
By customer A.
Response from PDS Center· Jul 10, 2020
Sorry, covid caused some major shipping and customer service delays. We were short staffed and scrambling amidst the outbreak. We have since regrouped for a better response time.
Amazing and super fast
By Alexis
Response from PDS Center· Aug 14, 2020
Thank you for your business!
Very timely and quick turnaround.
By Robert
Response from PDS Center· Aug 14, 2020
Thank you for your business!
Thank you for your wonderful efficient quick service. Best regards to your team. Stay safe and COVID free. 🙏🏼🙏🏼🙏🏼
By customer
Response from PDS Center· Aug 14, 2020
Thank you for your business! You stay safe also!
Got my emailed letters within 48 hours. Just waiting on the usps ones.
By Anna
Response from PDS Center· Aug 14, 2020
Thank you for your business!
Great experience and hugely valuable service
By Seth-s
Response from PDS Center· Aug 14, 2020
Thank you for your business!