Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,458 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PDS Center is listed under Pet Stores.
PDS Center (pdscenter.com) has 2,458 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,458 approved reviews, newest moderated first
PDS was so quick and helpful providing information regarding emotional service animals. It was a great experience and I’m so happy I’m able to take my pup with me anywhere to help with my condition. I highly recommend their service!
By customer
Response from PDS Center· Aug 25, 2020
Thank you so much! We appreciate your business
Very grateful for your wonderful service
By Very happy C.
Response from PDS Center· Aug 25, 2020
Thank you for your business!
Our lives in China drastically changed with the ongoing pandemic in early 2020. We were sent out to all home-countries with the expectancy of waiting 2-weeks to then return. Instead, the decision was made for us that we would remain in the USA. With that, our beloved dog of 7.5 years - a rescued dog - who had been the constant companion and emotional support the entire time... was still in China. We needed to get her to us in USA, for my own health & well being, and found out about PDS Center through a social media platform in China, which expats were using to get their pets home. PDS Center was both very, very professional & worked very quickly to meet our needs. I highly recommend their services, and have already shared this information with all expat friends, globally.
By customer
Response from PDS Center· Aug 25, 2020
We are so happy Sally is able to come be with you again! Thank you for referring our business, we appreciate it! Thank you for your business!
Fast,punctual and highly professional. It means a lot to me. Thank you!
By Jess
Response from PDS Center· Aug 25, 2020
You are so welcome! Thank you for your business!
Extremely rude, unprofessional, and unresponsive company. I had an emergency flight and I completed the form 24 hours in advance and did not receive or hear back. Between 24-72 hour mark I called them 13 times and left messages each time with a phone rep( whom always had an attitude) and Still nothing. Apparently you will NEVER get in contact with the actual company office, just an operator phone rep. SCAM SCAM SCAM. Still waiting on a refund with no response Almost 4 days later
By customer
Response from PDS Center· Aug 25, 2020
Hi Ms. Walker, I assure you our business is not a scam. We sent you the documents via email on August 20th. Did you not receive them? The hard copies were also delivered to your mailbox via USPS on August 22nd. If you need anything further please email [email protected] Thank you!
So I ordered my housing documents and everything came just as proposed. But my building complex has requested that their form be filled out and emailed back to them. They are both very similar in regards to the questions. But Im just wondering if theres any way i can send the form they sent me to you and then you can fill it out and email it back to me. Or if theres any way to do that. Thank you this would be very helpful.
By Dylan’s B.
Response from PDS Center· Aug 25, 2020
Hello! If you email the form to [email protected] we will be able to help you with that! Thank you
Quick, easy, hassle free! Definitely recommend
By customer
Response from PDS Center· Aug 25, 2020
Thank you for your business!
Super helpful, fast. Thank you.
By customer
Response from PDS Center· Aug 25, 2020
Thank you for your business!
