Lifetime licence ???
I bought a lifetime licence but because my version has now been updated & no longer works - have been advised I now need to pay for an upgrade! Appalling service.
By Bluebean
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
22 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Open & read any PDF file with PDF Pro 10. Download the 14-day Free trial!
Pdfpro10 (pdfpro10.com) has 22 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
22 approved reviews, newest moderated first
I bought a lifetime licence but because my version has now been updated & no longer works - have been advised I now need to pay for an upgrade! Appalling service.
By Bluebean
The program is clumsy. You need to aim to place the writing. Problems creating forms. Responds slowly to commands or does not respond at all. For private people who use the program from time to time it will do, but that's all. For professionals who must use the program often or daily is a nightmare.
By Jonas
The company offered a licence for ever and then stopped the access to the program after 10 years+
By Emmanuel
Rubbish product. Doesn't allow editing of the simplest pdf form. Refused a refund when I asked because it was a couple of days outside their 30 day window. Save your money and look elsewhere!
By Business U.
I purchased this software in 2023 and used it and it worked well. So when it came time to renew in 4/2024 I purchased 3 license keys. Things worked well until my PC manufacture did a BIOS Update when issues arrose. Customer Service is done through "ZenDesk" and totally sucks. I can no longer recommend this software. So much for their 100% satisfaction guarantee as listed on their website.
By Marvin G.
Disgusting company. Paid 50 pence for a sickness form for work. The following week 2 amounts of 39.90 taken out of my account. My email to them requesting a refund has been Ignored.
By seanl788
SCAMMERS! STAY AWAY from them! I only needed a 50p SSP and they made an account for me without my permission and subscribed me for 39.90 a month. How in the world is this even possibile? Do not use for anything at all as you're going to be scammed!
By Rob
Wish I had seen this reviews before I used this company. If I could give no stars or a minus I would. Cost me £40.40 to print a doctor's sick paper. They don't send you purchase confirmation when you purchase. I remember reading 50p but I don't remember reading about 2day trial. Con artists!! Disgusting Company
By Tracey T.