Absolute rip off
Absolute rip off, please do not let them suck your hard earned cash, they tell you one thing just to get you to spend your money, they are very bad and hard to understand.
By Douglas G.
Monday, November 2, 2026 · Customer reviews of US businesses

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Excellent
746 reviews
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PCSupport Office is a leading provider of online subscription-based IT support services offered directly to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, PCSupport Office delivers on-demand support services to hundreds of thousands of subscribers globally. PCSupport Office also recently launched local support services across continental Australia. PCSupport Office’s customer base is spread across the United States, the United Kingdom, Canada and Australia.
PC Support Office Inc (pcsupportoffice.com) has 746 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
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Absolute rip off, please do not let them suck your hard earned cash, they tell you one thing just to get you to spend your money, they are very bad and hard to understand.
By Douglas G.
These guys asked $1000 off my father for a years remote access to fix his computer...i connected to them on his behalf as his laptop hadnt updated on windows 10 for three months, the operator refused to address this issue stating it was up to date when it wasnt...fast forward two months the laptop was taking 20 minutes to load, and the operator stated my father needed to spend $150 for an extra layer of protection through defencebyte software because norton wasnt enough, even though supposedly norton referred this company in the first place...they charged $150 for the program when the program to buy is at most $74.95 au online...this company is an absolute scam and create problems in your operating system they then try to fix by charging more...avoid them!!!
By jason M.
Very happy with the technicians work. But not happy with having to spend another $299.00 to fix my computer. After a monthly update in Dec 2018 my drivers began to shut down on my computer. PC support contacted me a month later to let me know this. They can obviously see and check on my computer at all times because they called me to tell me this. They said it has been happening for a month and I need to pay to $299.00 to fix the problem. I already pay you a yearly fee to protect my computer. Why am I paying you a yearly fee if your not protecting it 24/7, should have called me the first day it started not a month later when it was to late. I believe PC support should refund my $299.00 any other company that failed at protecting my PC would fix the problem at there cost. I am looking for a new company to protect my PC if this matter isn't properly handled. Shawn
By Shawn T D.
This company is not trusty worthy they put things on your computer just to try and get money from you. This goes beyond poor service they will scam you given the chance.
By Bill E M.