Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
53 reviews
pcserverandparts.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Server & Parts is a Michigan-based supplier of certified refurbished enterprise IT hardware. Since 2008, we have delivered servers, workstations, and networking equipment to over 100,000 customers in 68 countries, from small businesses and IT departments to large enterprise buyers. We specialize in custom-built systems from Dell, HPE, and Lenovo, alongside networking gear from Cisco, Juniper, and Fortinet. Every order is configured to your exact specs: processors, memory, storage, GPUs. Our technicians assemble, test, and certify each system in our New Hudson, Michigan facility before it ships. Refurbished does not mean risky. Every unit passes comprehensive in-house testing and is backed by flexible warranty options of up to 5 years, so you get enterprise-grade performance at a fraction of the cost of buying new. As a SAM-approved vendor, we regularly support federal, state, and educational procurement. Our team answers technical questions directly and turns quotes around quickly, and we also buy back used servers and workstations to make hardware refreshes easier for IT teams. Whether you are expanding virtualization, data storage, or high-performance computing capacity, PC Server & Parts delivers reliable, ready-to-work hardware that helps your business scale without compromise. Browse our full inventory at pcserverandparts.com or contact us for a quote.
pcserverandparts.com (pcserverandparts.com) has 53 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 49 reviews with 5 stars · Clear filters
Superb buying experience. PCSP has been a repeat vendor for us, they've been very thorough in both spec-ing the system and their packaging+shipping is very solid.
By manish S.
Response from pcserverandparts.com· Sep 1, 2026
Thanks for your continued trust and great feedback, Manish! We're glad we could deliver on the custom specs and secure shipping, and we look forward to the next build together.
These guys are great to work with. They respond promptly and the price beat out all the competitors I looked. The server build is great and looks near new. I highly recommend them.
By Frank C.
Response from pcserverandparts.com· Aug 21, 2026
Thanks for the great review, Frank! We look forward to working with you again!
The 7820 workstation is a beast! It fulfills all my needs. I'm a stock options trader with typically over 100 windows open feeding me the information that I need to make timely decisions. The 7820 handles this with ease. However, I recently purchased a new Ham radio. When I connected the USB cable to the computer the radio became inoperable. This only happens when I do a re-start. If I do a complete shut down and start up, the radio works fine. Why the difference? I have a 5810 as a backup and it does not bother the radio when I do a re-start. Any assistance that you can provide would be greatly appreciated. --Marv
By MARV O.
Response from pcserverandparts.com· Aug 19, 2026
Hi Marv, thank you for the great review — glad to hear the 7820 keeps up with a 100-window trading setup! The radio behavior has a logical explanation, and it's not a defect in your workstation. On a full shutdown, the USB ports lose power completely, so the radio's built-in USB interface starts fresh the next time you power on. During a restart, systems typically keep the ports powered and simply re-initialize the USB bus — and some devices (ham transceivers are a classic example) can lock up at that point until they get a true power cycle. Your 5810 is a different platform generation and evidently handles USB during a restart differently, which is why it doesn't trigger this. Things to try, easiest first: power-cycle the radio after a restart (instant fix); connect the radio through a powered USB hub, which often resolves it for good; try a rear USB 2.0 port instead of a 3.x port; update the 7820's BIOS and chipset drivers; and make sure the radio manufacturer's official COM-port driver is installed rather than the generic Windows one.
The equipment was very clean and worked just as it was listed. I have used this PC for a number of months and have had no issues. When I received the PC it was missing a screw that would hold down the SSD, I spoke with a customer rep and they sent me the complete hold down assembly and was shipped out the same day. I would recommend this Co and when I need any thing in the future I will look at them first.
By Gordon B.
Response from pcserverandparts.com· Aug 18, 2026
Hi Gordon, Thanks for sharing your experience! We're glad our team got the missing part to you right away. We appreciate your trust and look forward to assisting with your future builds.
Excellence in all aspects. I strongly recommend you and will purchase from you again if needed.
By Tibor
Response from pcserverandparts.com· Aug 18, 2026
Hi Tibor, Thank you for the great review and recommendation! We look forward to working with you again.
PCSP pricing was highly competitive, the order was processed and shipped very quickly, and the packaging was exceptional—multiple layers of protection ensured the unit arrived in perfect condition. Most importantly, the power supply has now been running flawlessly for about 4 months without a single issue. It performs exactly as expected and has given me complete confidence in the purchase. It’s increasingly rare to find a supplier that delivers this level of care, professionalism, and attention to detail. Based on this experience, I would not hesitate to purchase from PC Server & Parts again and highly recommend them to anyone in need of quality components.
By Quincy
Response from pcserverandparts.com· Aug 7, 2026
Thanks Quincy! Glad to hear the PSU is running great. Really appreciate you taking the time to leave such a detailed review!
Always the best service !! very knowledgeable and eager to help.
By Don
Response from pcserverandparts.com· Aug 7, 2026
Thanks Don! Always a pleasure helping you out.
Every purchase I have made with PC Server and Parts has been top notch. Whether it has been an entire system (server, desktop, laptop) or just a component. The whole experience has been fantastic. Good quality products. I would recommend them EVERY time.
By Brian M.
Response from pcserverandparts.com· Aug 7, 2026
Thanks Brian! Great to hear that! Thanks for the ongoing support!
