Excellent Customer Support
Easy to purchase a license. Had trouble getting one to install properly, and the chat feature helped get that accomplished. Excellent experience and top notch customer support.
By phroggie61
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
534 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer software and electronic equipment as well sales accompanied by guaranteed full supportt in any case, we answer each question.
Pcmasters Shop (pcmasters-shop.com) has 534 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
534 approved reviews, newest moderated first
Easy to purchase a license. Had trouble getting one to install properly, and the chat feature helped get that accomplished. Excellent experience and top notch customer support.
By phroggie61
The key did not work at first but I was able to talk with a person through the little message bubble. Talked to Gary I think? He asked me for a couple things and told me to try the new key and everything works perfect.
By Jason S.
I had an issue with windows 10 key that didn't activate. I reached out to customer service and they were super responsive on contacting me back and resolving my issue!
By Le
First I bought the wrong version. They sorted that out immediately. Then I had activation problems. They proceeded to sort that out as well. The whole thing took a couple of days, through no fault of theirs, but all was unicorns and rainbows in the end. They stuck with me the whole time. I would highly recommend these guys and will absolutely buy from them again.
By Jeff G.
Very helpful, bought the wrong product and they worked with me to make things right
By J W.
A few teething issues with the product key, took two phone calls to sort it out, but the techs worked quickly and professionally. All is well. Will purchase from again!
By Laura
I trouble with a few steps and the sport us timely and accurate.
By Jeff
Item is as described. Works perfectly. Fast shipping will definitely use this seller again.
By Bradley S.