Pcmasters ShopReviews of pcmasters-shop.com

i had tech issues

Great support. Matt was outstanding. I'm not the best at downloads, exe., etc. but Matt was there to coach me and get my product up an rolling. It was quick and very responsive in terms of support. Great job.

Each time I ran into a problem, they helped me solve the problem quickly and efficiently!

I installed the software but I still had a problem with the word processing. So I deleted all the Microsoft office files and tried to reload it. I was blocked from installing it because I had already loaded it once. I called customer support and worked with A VERY FRUSTRATING computer system. I couldn’t get to talk to a person so I gave up. I called back a few days later and they helped me to correct my problem. Thsnks

We got the help we needed to make it seamless. Wish I could remember the guy’s name who helped us, but he was excellent! Could not have been easier.

The price of the product is great. But every single time I manually activate a Win 10 Pro license, it ALWAYS comes back with license already in use. Then you need to call Microsoft and go through the manual access steps.

They were very prompt in sending the confirmation email along with displaying the keys I had purchased. Also needed to use the chat as I ran into a glitch. They knew right away the issue and the resolution.

The software that was sent was not the one I purchased. The activation key was invalid.