Need help after installing and…
Need help after installing and including product key. It's now back to having the activate windows.
By Ramie C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
534 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer software and electronic equipment as well sales accompanied by guaranteed full supportt in any case, we answer each question.
Pcmasters Shop (pcmasters-shop.com) has 534 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
534 approved reviews, newest moderated first
Need help after installing and including product key. It's now back to having the activate windows.
By Ramie C.
It was an easy process. I got exactly what I wanted quickly and easily. I will be with dealing with you again thank you.
By Tim P.
I thought I could just enter the key but instead I needed to call a number and then have them text me a 6x8 digit code that I had to enter manually. This should be explained on the site. What happens when I need to re-install and the process has expired or the company no longer exists? If I would have known this was the method to activate the software I would have gone somewhere else.
By JW
easy to find stuff on your website, had just what i needed, reasonably priced and flawless transaction, STELLAR CUSTOMER SUPPORT!!!! Special thanks to Jae for her patience and guidance through the software install.
By Mike
The key didnot work because it is assigned to someone else.
By Gordon E.
5 stars, if I didn't have to contact Microsoft. The product key,you supplied, was for the home addition, not the pro edition, that I received. Windows 10 is now activated.
By Michael R.
No hassle great price
By James L.
Great experience with PC Masters. I worked with them through both email and chat. Phone is an option too. I didn't try it but I'm guessing that would be a great experience as well. Email support got back to me quickly with the info I requested. And then Alexander when online chatting went above and beyond to get us back up and running. I don't leave reviews often but had to this time.
By NW