PCAudioLabsReviews of pcaudiolabs.com

Brian is a good egg. Responded well within an hour to an inquiry regarding what turned out to be a really minor issue; however he was on top of it and provided immediate solutions. The bigger picture is the incredible PC Mobile X laptop that I recently purchased. In the process of building the home pro audio workstation of my dreams and this is the engine. As for the customer service, it's reassuring to know PCAudioLabs are a just a phone call away should any problems arise. No nonsense, you're dealing directly with the owner.

Thanks to Brian at PCAL for his patience and knowledge to get a Windows Update issue cleared on my music workstation. These guys are the best and I would highly recommend them to any musician that needs solid technical resources

PC Audiolabs has always served my audio recording and video editing needs for a robust and reliable workstation. I've had both their laptops and desktops over their 25 year span and the quality, customer service and support keep me coming back.

I'd like to thank Brian and everyone at PCAudioLabs. First, they got the standard stuff very right - the RokBox computer I ordered was built in a very timely manner, and was very well packed and shipped. It is extremely fast and quiet and I find it to be an exceptional product. It records very smoothly with zero latency. But it is the "extra" stuff that PCAudioLabs hit out of the park. Their level of support and knowledge is nothing short of astonishing. In my case, the CPU fan had wiggled loose during shipment and Brian immediately diagnosed this issue, but more impressively, I migrated from an old computer and an old version of a DAW to the newest version. Five of the six songs I was working on migrated well, but one became corrupted. The new DAW on the new computer was looking for a number of files on my old computer over my network, and as such was having a myriad of terrible performance issues. Brian spent hours troubleshooting the issues and correcting them. He then thanked me for the opportunity to work with me. This level of product knowledge and support is unheard of in these days of cranking out product faster and cheaper with nothing but the bottom line in mind. Do yourself a favor - if you're in the market for a new computer - go with PCAudioLabs.

Yes. I am on my second unit from PC Audio. And, I have never regretted owning one of these fine machines. And, I know I have the back up of support when I need it. So, my creative flow is as smooth as silk when it comes to technical foundations. I do wish they would put a button on the machine that makes me instantly inspired and a genius at composing. LOL! Love you guys. Thanks for being there.

Exceptional service and great product! I ordered a custom built audio PC for my audio studio from PCAudioLabs. Their interactive website made it easy to build; the shipping was fast; and the PC is amazing. They even preloaded my licensed DAW software ahead of time. After receiving it I wanted to trade up to a faster higher-resolution GPU and they shipped one out immediately, and walked me through the process of swapping it out, sending detailed photos of how to do it. The service is exceptional. Highly recommend!