Awful experience
Awful experience. Do not trust them with your information
By Angel G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
98 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PayKings provides merchant account and credit card processing solutions for small businesses to enterprise level companies. We specialize in High Risk Merchant Accounts for E-Commerce, Retail, MO/TO, and Direct Response and we offer seamless integratio...
PayKings (paykings.com) has 98 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 9 reviews with 1 star · Clear filters
Awful experience. Do not trust them with your information
By Angel G.
Just wasted my time filling the form and no one reply
By Galaxy L.
Response from PayKings· Feb 19, 2026
Hi Hossam, thanks for your review. To clarify, you were intentionally blocked. Your submission triggered multiple fraud prevention controls due to masked identity signals, VPN usage, and repeated attempts to conceal or manipulate application data. Our system does not accidentally block legitimate applicants. It flags and stops behavior that matches known fraud patterns and in your case, a documented series of laundered transactions on IPTV accounts. You have been previously identified for fraudulent activity, and when you attempted to submit again using obfuscated information, our compliance safeguards prevented you from proceeding. To reiterate, that is not a lack of response, that is fraud prevention. We protect our banking partners, card networks, and legitimate merchants. When someone repeatedly attempts to circumvent identity verification or disguise their activity, we shut it down. This was not an oversight. It was intentional and we applauded our team in their success in stopping your continued fraud attempts.
It was great service
By Jackie
Tries for a month to connect with someone on setting up approved account. Finally got set up with website and they canceled my account next day. Many other better choices around.
By customer
Response from PayKings· Nov 26, 2025
Thank you for taking the time to share your feedback. We’re truly sorry for the frustration this situation has caused. In this case, your account was closed at the direction of our sponsor bank based on the products offered and the billing model involved. While these decisions are ultimately outside of our control, we do wish there were more we could have done to keep your account active. If you’d like, we’re happy to discuss alternative solutions or point you toward partners who may be able to support your business. Please feel free to reach out anytime.
So I had just had my merchant account created just started taking payments and I was told that after receiving 1800$ that I wouldn't get my $ now for 180 days and now my account is being closed I feel like they scammed me and now I'm looking stupid
By PrimeAssist S.
Response from PayKings· Nov 3, 2025
Merissa, Thank you for your review. Unfortunately your business Prime Assist Solutions was laundering transactions, and submitting fake bank statements in order to get approved. This is why your account was terminated.
I never knew a single merchant sales rep that was so unresponsive and irresponsible. I've had plenty of merchant accounts in the last 20 years of being in online sales. This is something. Called 5 times, emailed a bunch of times - no response. I've been trying to close my merchant account with them for a few months already. Can't even find out my reserve balance. This is ridiculous. Don't setup any merchant account with PayKings.
By Artem
Response from PayKings· Jul 11, 2024
We're sorry to hear about your experience with PayKings. Your feedback is important, and we apologize for any inconvenience caused by our lack of responsiveness. Please provide your contact details or merchant account information via a private message or email at [email protected], so we can promptly address your concerns and assist you in closing your account and checking your reserve balance.
What a scam, avoid at any cost
By Richy K.
Response from PayKings· Jul 15, 2024
We're sorry to hear about your experience. This feedback is concerning to us, and we take such matters seriously. Please reach out to us at [email protected] so we can understand your situation better and work towards a resolution. Thank you for bringing this to our attention.
I'm a disabled entrepreneur from PA. This is the most horrible company ever, Mr. Jon-karl Klietsch had us wait for 8 months, we already had a merchant account all this while and were promised better rates. They responded back to us saying that our company papers are 'fake'. 'The bank doesn't like your papers'. Right, we're processing for over 8 months on another merchant processor and we're told that our company papers are fake? Your company and you are fake Mr. Jon-Karl Klietsch. Unprofessional time wasters, don't fall for this garbage of a company.
By Reilly Blake J.
Response from PayKings· Jul 15, 2024
We're truly sorry to hear about your experience and understand your frustration. As a veteran-owned company, we hold ourselves to high standards of integrity and professionalism. Please email us at [email protected] so we can address your concerns directly and work towards a resolution. Your feedback is important to us, and we are committed to improving our services.