Giuseppe Castenetto
Giuseppe Castenetto, who was my support agent was extremally knowledgeable, and polite, and spent extra time informing me on ways to navigate through the system.
By Nichole W.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
582 reviews
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PayJunction helps businesses and software companies accept payments with ease in-store, online, and on-the-go. We deliver secure, cloud-based solutions that streamline operations, reduce costs, and enhance the customer payment experience. Our platform seamlessly integrates with leading business management software programs or works as a turnkey stand-alone solution.We offer a modern, integrated payments alternative that gives businesses freedom of choice, effortless control, and a trusted partner who is committed to reliable technology and support, all with a personal touch. For Independent Software Vendors (ISVs), we provide fully outsourced payment operations, enabling quick payments integration into their software, higher attachment rates and delighted customers. All backed by a secure and reliable payments platform and exceptional U.S. based support.PayJunction is where people and technology converge to transact. The company processes over $11 billion annually, offering businesses versatile solutions for in-person, online, and on-the-go payment acceptance. PayJunction’s enduring commitment to valuing long-term relationships over short-term profit has led to both glowing recommendations on Trustpilot and extensive accolades from institutions like Stevie®, Glassdoor®, and Titan®. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive team members who are committed to your growth.
PayJunction (payjunction.com) has 582 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Giuseppe Castenetto, who was my support agent was extremally knowledgeable, and polite, and spent extra time informing me on ways to navigate through the system.
By Nichole W.
Giuseppe was great help. Always courteous and friendly. Very concise with the information he provided. He made sure I knew just how to do things and provided additional insight on how to best use the software.
By Adriana
Giuseppe was quick to resolve my problem and was pleasant to speak with!
By Aaron G.
Giuseppe Castenetto was awesome and he handled my concern. We have always had exceptional service, but our original sales rep is no longer with your company and Casey Black dropped the ball from our previous communication regarding adding surcharging. I fell like Giuseppe did an amazing job handling my concern and feel confident we will get our concerned handled. He restored my positive opinion of PayJunction.
By Stacy
PayJunction's customer service is top notch! Thank you!
By Marina
Very patient and helpful. One of the nicest customer reps I have spoken to in a long time!
By Ilene B.
Giuseppe helped answer my questions and showed me how to find the information on my own in the future, as well as help me manage my account.
By Arnolds for A.
Great job. Answered all questions
By Matt