Poor support responce time.
Cards declined on my website checkout process. A work-day later & no response from Payfast support other than autoresponder with a ticket number. Best to use international gateways.
By School C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
62 reviews
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Payfast is listed under Administration & Services.
Payfast (payfast.io) has 62 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
62 approved reviews, newest moderated first
Cards declined on my website checkout process. A work-day later & no response from Payfast support other than autoresponder with a ticket number. Best to use international gateways.
By School C.
The PayFast payment gateway works well, however, it seems like there is a weekly issue regarding something that prevents 1 payment option.
By Jayden M.
Pay Fast for merchants is not suitable for small businesses. The Transaction fees are high, then they charge a payout fee on top of it all. Then it takes DAYS to get a payout it's not INSTANT at all, it's false advertising. You will wait, your small business will suffer. Ozow is a GREAT alternative except they don't have Card Transaction ability.
By Duduzile
We never signed up for anything with them. Somehow someone got the card number and hit the account for $18.9x FIVE TIMES in a row before the card company declined. Now we are waiting for the card company to Investigate and meanwhile almost $100 is not available. The company is out of S. Africa, a 3rd party. Doesn’t even identify the thief on the bill.
By John Y.
This company helped scam me with their client forexHub SCAM Forex EAs
By Harvey Jonathan F.
Fast, efficient. Hassle free.
By Shane S.