PaycomReviews of paycom.com

We began using Paycom a few years ago and we did everything in house. The app has made everything simpler and much more efficient.

I’ve been with Paycom since April 2022 and I have had one problem after another. At setup they failed to create accounts for the state I live in, they had the wrong location listed for several of my employees, and they failed to properly set up the employee clock in and clock out system leading to one of my employees being able to clock in and out from her home. The final straw was when they failed to file my taxes in a timely fashion leading to penalties that I had to oay. When I brought this to their attention, with a written notice from the IRS, they told me it would take a month to investigate and they blew me off when I asked to speak to someone higher up. I don’t know how they have remained in business for this long and I am moving on.

i started using paycom years ago when my previous payroll company continued to raise their rates and reduce their service. not only is it great using a local company, but the software is incredibly easy to use and the live support is always friendly and knowledgeable. i highly recommend paycom!

I switched to Paycom from a PEO simply because we needed a platform that allowed up to scale quickly/easily and to reduce costs. I also wanted a system that was mobile-friendly as we have a fairly young workforce that's always on the go. I knew what our needs were so once I demo'd Paycom it was clear with would meet expectations. To my surprise, Paycom exceeded our expectations. As an HR team of 1, I was not looking forward to implementation at all. It's often a time suck, tedious, and overwhelming. Luckily for me, Dan Ward was my TSR and really made the implementation smooth. Dan is knowledgeable, kind, and organized (VERY ORGANIZED). I have ADD and often get off track. but Dan always wheeled me back in. I also worked with Kensi and Kaitlynn who made the transition smooth from a benefit and tech perspective. I don't want to make it sound like it was all peaches and creme because we definitely hit some snags along the way and faced challenges. The good part was it always felt like the team was working overtime to make things right. I'm sure Dan, Kensi, and Kaitlynn had many clients, but I always felt like their only one. I told them my goal was to get payroll right on the very first run and we did just that. I'd like to mention you truly get out what you put in. You HAVE TO DO YOUR HOMEWORK. Your TSR will train you and assign training to you. Do the training, take notes, and ask questions. The ownest is on you to be the subject matter expert for your organization, not your TSR. Your employees will look to you for answers and solutions. If you do the work, you will be prepared.

Perry Watson was absolutely amazing in our transition to the Paycom system. He was helpful, available for questions and clear in his explanations. He made the overall experience so positive.

Botched company's end of year W2 forms, taking forever to be corrected. Dont use.

Paycom has been great about helping us learn to utilize more of what they offer.

Paycom as a platform is very intuitive to use. This ease of use equates to a better learning curve for the product. The employees are digitally handheld through the process, allowing our management team more time to focus on operations, finances, and development.