Great customer service!
Great customer service!
By Jean W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
213 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PawsyLabs is listed under Pet Stores in Newark, Delaware.
PawsyLabs (pawsylabs.com) has 213 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 164 reviews with 5 stars · Clear filters
Great customer service!
By Jean W.
I made a purchase and did not realize that it was a subscription. My dog does not seem to need this anymore so I'm keeping the one bottle but canceled the other auto ship. I simply emailed and was told that my order would be canceled. Good customer service
By Emily S.
She stop licking her paws. She has great digestion.
By Elizabeth O.
They were customer service oriented and promptly resolved an issue. THANK YOU!!
By Pat S. F.
THE company was honest and refunded my money.
By Helen K.
I had an extremely quick response from customer service, the product didn’t agree my dog, and I emailed them and they cancelled any further orders, and are refunding my money from my first purchase. I wish every company was so understanding and help quickly. I’m happy that I told friends who have dogs to try this product, I just hope that it can help their dogs.
By Janine E.
Very good communications between myself and them problem now solved thank you very much
By PAULA W.
Pawsy Labs have best products. My dogs don’t mind nails getting filed down with nail grinder. Recommend their product 100%. 😁
By Brenda