Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
213 reviews
PawsyLabsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PawsyLabs is listed under Pet Stores in Newark, Delaware.
PawsyLabs (pawsylabs.com) has 213 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 164 reviews with 5 stars · Clear filters
perfect customer service....
By Olga F.
Response from PawsyLabs· Jul 13, 2026
Thank you, Olga! "Perfect customer service" is wonderful to hear — we're so glad we could help. We're just an email away anytime you need us. 🐾 — The PawsyLabs Team
Product arrived within time expected. Great emails, updates and encouragement following my purchase. Protocol booklet amazingly helpful and straight forward. Week 1 my whippet needed more rest. She had no issue with taking the drops. Just coming to end of week 2. She is less seeking of food in-between meals, calmer on walks, more energy, coat thickening and softer, more snuggly and content, stools no longer smelling bad and are formed well and no slime. No gas. Less going out for a pee. Sleeping soundly all night, very obedient in day without effort. Her true personality shining through. Playful happy curious and energized. She had previously been treated 3 monthly with the regular vet recommended chews. I am overly happy with the transformation and in such a short time. Thank you so much.
By Rosemary A.
Response from PawsyLabs· Jul 13, 2026
Rosemary, what an incredible thing to read — thank you for taking the time to share it all. From the thicker, softer coat and steadier energy to calmer walks, better sleep, and her true personality shining through, it sounds like your whippet is truly thriving, and we're so touched to be part of her journey. Reviews like yours are exactly why we do what we do. Give her an extra snuggle from all of us! 🐾 — The PawsyLabs Team
I had trouble finding the ingredients list for the drops, so I requested this information & was responded to on the same day & given all information requested. So prompt and so helpful, thank you.
By Amanda van D.
Response from PawsyLabs· Jul 13, 2026
Thank you, Amanda! We want our ingredients to be easy to find and fully transparent, so we're glad we could get you everything you needed the same day — and sorry it took a request to track it down. We're always happy to answer anything else, so just reach out anytime. 🐾 — The PawsyLabs Team
Wow......I was so sceptical as I had tried so many other things for my German Shepherd who was really struggling with waxy itchy ears (constantly head shaking and pawing them bless him), constantly licking and chewing his reddened front paws and scratching under his arms......OMG I honestly swear 2 weeks in after this parasite treatment he is a different dog, I am so happy and truly hope this continues , truly thank you from me and my boy Oakley!
By MR CARL C.
Response from PawsyLabs· Jul 13, 2026
Carl, this genuinely made our day — thank you! We know how disheartening it is to try thing after thing, so hearing that Oakley is so much more comfortable just two weeks in means the world to us. We truly hope the progress keeps up, and we're right here if you ever need anything along the way. Give Oakley a big fuss from all of us! 🐾 — The PawsyLabs Team
Contacted customer service about the status of my order. They were very efficient … did not have to wait long before they replied. A very good start for my first order👍😃
By Irene B.
Response from PawsyLabs· Jul 13, 2026
Thank you, Irene — and welcome to PawsyLabs! A quick, helpful reply is exactly the start we want you to have, so we're delighted your first experience was a good one. We're always right here as you get going, so don't hesitate to reach out. 🐾 — The PawsyLabs Team
Their response is accurate and fast!
By Ivonne L.
Response from PawsyLabs· Jul 13, 2026
Thank you, Ivonne! Fast and accurate is exactly what we aim for, so it's great to hear we delivered for you. We're always just a message away whenever you need us. 🐾 — The PawsyLabs Team
I sent a message regarding my order, and was sent an email from Sarah letting me know the details of my request and how I can track it. I am very happy with the speed of her reply and I look forward to my delivery.
By Colleen F.
Response from PawsyLabs· Jul 13, 2026
Thank you, Colleen! Sarah will be so glad to hear this. Keeping you in the loop quickly with clear tracking details is just what we aim for, and we hope your delivery arrives soon and safely. We're right here if you need anything in the meantime! 🐾 — The PawsyLabs Team
Responded same day to my query…on a Sunday!
By Janeen
Response from PawsyLabs· Jul 13, 2026
Thank you, Janeen! Yes — weekends included; we don't like keeping anyone waiting. So glad we could get you an answer quickly, even on a Sunday. Reach out anytime, any day! 🐾 — The PawsyLabs Team
