Customized phone case
I ordered a phone case and received it exactly as I ordered. The site is easy to navigate and easy to order. You just have to be patient with shipping. It took a little over three weeks to be delivered.
By Tamara H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,976 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pawsionate is listed under Wedding & Party in California, California.
Pawsionate (pawsionate.com) has 1,976 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,976 approved reviews, newest moderated first
I ordered a phone case and received it exactly as I ordered. The site is easy to navigate and easy to order. You just have to be patient with shipping. It took a little over three weeks to be delivered.
By Tamara H.
The coffee cups we ordered are very high quality, the appliques are great and quick turnaround. The only negative is they are a bit pricey.
By Howard S.
What a great Coffee Mug, so cute and best Quality- I m verry happy!
By Iris V.
I never got my delivery, but I have just realised I was scammed, did you know their is a company working out of China with the same name.
By Leanne A.
Response from Pawsionate· Nov 4, 2025
We’re very sorry to hear about the confusion and we completely understand how concerning this feels. We want to assure you that we are here to help and your experience matters to us. In some cases, delays or tracking issues can cause misunderstandings, and we’d really like to take a closer look at your order to clarify what happened and assist you further. Please reach out to our customer support team through the link below so we can check your order details directly and help resolve this: https://pawsionate.com/pages/contact-us
Thought the process was really clever, you choose each persons description , hair style , clothing etc, then pets breed and name etc and it comes as Xmas tree decoration . All in all very clever
By Stuart M.
Purchased a cat father glass which had a defect in the glass. Sent 3 emails via their contact form and to date have not received a response to my query. Very disappointing.
By Kittenchops
Response from Pawsionate· Nov 4, 2025
We’re very sorry to hear about this — especially since you reached out multiple times and didn’t receive a response. That’s certainly not the experience we want for our customers, and we completely understand your frustration. Please contact our support team again using the link below so we can review your order and assist you with a replacement or solution as soon as possible: https://pawsionate.com/pages/contact-us
Nice products, easy to order, good follow up, nice e-letters, quick delivery even at other side of the world.
By D. De R.
Great Product!!
By Carol H.