On time delivery
On time delivery. Love the result. Quality is excellent.
By David Y.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,976 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pawsionate is listed under Wedding & Party in California, California.
Pawsionate (pawsionate.com) has 1,976 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,976 approved reviews, newest moderated first
On time delivery. Love the result. Quality is excellent.
By David Y.
Received my item quickly and it was exactly like shown in the picture
By Tina
The company was insisting they delivered my order, but ended up, they delivered to wrong address. Completely wrong building. They would not work with me in getting the merchandise replaced. They said it was delivered, too bad.
By Debra R.
Response from Pawsionate· Nov 11, 2025
We’re very sorry to hear about this — we completely understand how frustrating it is to be told an order was delivered when you never received it. That is absolutely not the experience we want for our customers. Please reach out to our customer support team through the link below so we can review your order details and investigate the delivery issue further: https://pawsionate.com/pages/contact-us
Just received my order and I am very impressed. It is exactly as described on their website and arrived well packaged. Would purchase again and happy to recommend
By John H.
Everything went to plan, with the exception of getting the product a few days earlier than expected, which is hardly a problem. It's well made, with clear copy and was properly packaged. Very happy with what we bought.
By Alex
Ordered a cap for my brother with him and his dog's likeness pictured on it. For the price, $35, it should have been perfect but it wasn't. The picture is about half the size they show and it's off center. Also it's a decal not, embroidered. It's disappointing because what they offer is a great idea. It's a shame. And the BBB has 21 complaints about the company!
By Susana H.
Response from Pawsionate· Nov 10, 2025
Thank you for sharing your feedback — we’re very sorry to hear that the cap you received didn’t match the quality and appearance you were expecting. We completely understand how disappointing that must be, especially since it was meant as a thoughtful gift. Please reach out to our customer support team so we can review your order details and help find the best solution for you: https://pawsionate.com/pages/contact-us
Perfect 👌 im very happy
By Alžběta K.
Great shirt, I love it
By Shirley H.