PawsionateReviews of pawsionate.com

The shirt and coffee cup were very nice!

Very disappointed. My husband ordered me something and it came completely busted up. All you hear is pieces shaking around in the box. I didn’t even open it because I didn’t want it all to fall out. I sent 2 claims in already and not one response back. Did not refund my money. Didn’t send me a new one. Just not a word back.

I've ordered several things from here and have loved all of them

I placed an order on November2025. Never arrived (apparently lost on shipment). Claim was swiftly responded and (supposedly) a replacement item was shipped. That was 3 monts ago and nothing has arrived. They're pretty good at writing but awful at delivering the promised merchandise

I ordered 2 mugs with cartoon dog pictures. both orders arrived as expected. One mug being black and having a black dog on it did not stand out as advertised. I stated this in my review of the mug bought as a gift. The company contacted me, apologized for the lack of satisfaction, asked for pictures of the mug, agreed that it was not up to advertised expectations and has offered a replacement. They have read the review and acted immediately, awesome customer service without even contacting them. So refreshing to deal with an honest company, I will definatly be buying from this company again with confidence of a great product

love shopping here, so many unique things and love the personalised ones especially the team is great and communication is also amazing , many thanks to Katie, Max and Luna , and the rest of the team keep up the awesome work

Good service,great product,

I love everything I have purchased from Pawsionate. I have given items as gifts. They are unique and one of a kind and people love them. The signs I have get many compliments! Wonderful customer service.