Our pets are happy with your amazing products
Love everything you do for our pet family and your service is second to none, thank you
By Consumer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,976 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pawsionate is listed under Wedding & Party in California, California.
Pawsionate (pawsionate.com) has 1,976 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,976 approved reviews, newest moderated first
Love everything you do for our pet family and your service is second to none, thank you
By Consumer
Decent hats , I liked the prints, exactly what I ordered. My only complaint is the shipping time. It took a while for it to be shipped. I wish they had a faster production and shipping time.
By Miguel H.
The whiskey glass was absolutely adorable. The personalization was flawless. It was delivered earlier than expected. Not our first purchase and won't be our last !!!
By Marilyn B.
Great choices to tailor the hat artistically. Arrived on time. Fun product for a charming gift. Thanks.
By Lynda N.
Lasciate stare le mail e provate ad essere esaustivi! È dal 30/6 che il corriere GOFO si inventa scuse Prima non mi trovano….chiamo e dicono di aspettare ancora 2gg e poi rimborseremo Poi chiedono le coordinate dell’ indirizzo e tra 2gg ci risentiamo ma non sono servite a nulla Poi abbiamo perso il pacco in magazzino dacci 2-3gg per cercarlo Sono passati 10gg dal termine massimo di consegna del 30/6 (avevo ordinato il 12/6!) Oggi voi mi dite di aspettare ancora una settimana??? Rivoglio immediatamente indietro i miei soldi e non voglio avere più nulla a che fare con voi ed il vostro pessimo corriere Cercherò di fare quanta più pubblicità negativa possibile per tutti e due!! Sempre sperando che non sia una truffa! Siete inaffidabili voi ed i vostri corrieri!
By Carla B.
Response from Pawsionate· Jul 11, 2026
We apologize for the inconvenience. Your issue has been acknowledged and forwarded to our customer support team. Please check your email.
me enviaron solo un producto.estoy esperando el segundo producto hace como dos meses, lo doy por perdido.
By john B.
Response from Pawsionate· Jul 9, 2026
We sincerely apologize for the inconvenience. Unfortunately, the missing item appears to have been lost in transit by the shipping carrier. To resolve this issue, we have already processed a refund for the missing item. We are very sorry for the disappointment caused and appreciate your patience and understanding. If you have any further questions, please feel free to contact us.
When I paid for a personalised baseball cap I paid an additional fee to have the hat done immediately. There was no update so 10 days later I sent an email asking for an update. I got no response. The birthday I bought the present for has come and gone now. I still haven't heard anything from them.
By Chris A.
Response from Pawsionate· Jul 8, 2026
We’re sorry for the inconvenience and your experience. 🙏 Please reach out to us through our support channel with your order details so we can check and assist you as soon as possible. Thank you!
The t-shirt was exactly as expected. Good quality. Excellent graphics.
By Laura N.