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pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

North Castanya Way 161, Portola Valley, California

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The Fair Hearing score

4.7/ 5

Excellent

6,520 reviews

pawshake.com4.7Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on The Fair Hearing: 2026

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pawshake.com reviews

6,520 approved reviews, newest moderated first

Oct 15, 2026
This was my first experience using a…
This was my first experience using a dog sitting service, and it was amazing! The sitter was wonderful, and the whole process was very easy. Communication was simple, and making payments was quick and convenient.There are many options available, so it’s easy to find a sitter that fits your budget. You can also contact several dog sitters and choose the one that suits you best.Overall, it was a fantastic experience, and I was really happy with everything! I would definitely recommend this service to anyone looking for short term or long term dog sitting. You can absolutely trust this platform to help you find the right sitter!
By Gece B.
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Oct 15, 2026
Enttäuschender Support und mangelnder…
Enttäuschender Support und mangelnder Schutz für Hundesitter Ich habe als Hundesitterin leider sehr schlechte Erfahrungen mit Pawshake gemacht. Eine Hundebesitzerin machte falsche Angaben über ihren Hund, der deutlich mehr Betreuung benötigte als vereinbart. Trotz meines Einsatzes wurde ich am Ende nicht vollständig bezahlt. Anstatt mich in dieser schwierigen Situation zu unterstützen, hat Pawshake mein Profil dauerhaft gesperrt. Dadurch habe ich den Zugang zu meinen aufgebauten Bewertungen, Bildern und Profilinformationen verloren. Mein Fazit: Hundesitter werden bei Problemen meiner Erfahrung nach kaum geschützt und vom Support im Stich gelassen. Absolut enttäuschend und leider nicht empfehlenswert!
By Mali M.
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Oct 15, 2026
Greta en Geert zijn heel lieve mensen…
Greta en Geert zijn heel lieve mensen die echt van katten houden. Ze zijn ook kattenkenners. Wij zijn heel tevreden om onze Siberische kat bij hen te laten.
By Henriette C.
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Oct 14, 2026
Very good experience
Help out in short notice, loving doggy-sitter, sent me pictures of my pet
By klant
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Oct 14, 2026
You have to go through 100 sitters to…
You have to go through 100 sitters to be able to make a booking.. absolutely no one wants to do regular sitting. Its almost like people have signed up as a sitter for the sake of it. Not a website that will get you in touch with serious sitters. Good for one offs.
By Sevinc D.
Response from pawshake.com· Oct 14, 2026
Hi Sevinc, Thank you for sharing your feedback with us, and we are truly sorry to hear about your frustrating experience trying to find a reliable, regular sitter. We completely understand how disappointing it is to reach out to multiple sitters without success, especially when you are looking for long-term or recurring care for your pet. You should be able to connect with active, serious sitters who are ready to help. Please know that we take sitter responsiveness and accurate calendar availability very seriously. We regularly monitor sitters' profiles, and if sitters repeatedly fail to maintain up-to-date availability or respond to inquiries, we step in to deactivate or unpublish their profiles from our platform. We would love the chance to help turn this around for you. If you'd be open to reaching out to our support team directly with your location and care needs, we would be more than happy to personally assist you in finding suitable, active sitters in your area. Kind regards, Pawshake Support
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Oct 14, 2026
Our pet sitter
Our pet sitter, Andson was a very nice person, he took good care of my cat. I'm glad I went with Pawshake.
By L. R.
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Oct 13, 2026
Koirani olivat Viivin hoidossa
Koirani olivat Viivin hoidossa, ja olen todella iloinen, että valitsin juuri hänet! Viivi piti koirista erittäin hyvää huolta ja lähetti kuvia, joissa ne näyttivät tyytyväisiltä ja onnellisilta. Suosittelen Viiviä lämpimästi! ❤️
By Marta B.
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Oct 13, 2026
Good app
Good app. Found fantastic pet sitters and everything was easi to arrange.
By Natalia G.
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