Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Excellent service in helping us bring our new baby dachshund home! This was my first time using pawrade but I would recommend it to anyone.
By Eric M.
Response from Pawrade· Jul 12, 2022
Thank you for your review. We are so glad you trusted us for this very big decision to bring Winnifred home. She will be sure to bring you joy and unconditional love to you. We are wishing you a ton of it. 💙🐶💙 Pawrade Team
Nice experience ,great puppy, very good and helpful communication with the Pawrade staff members. Will recommend to friends and family.
By Mariya G.
Response from Pawrade· Jul 12, 2022
Thank you so much for your review of the service received. We are so happy that Milo has found his paw-fect furever home and that you trusted our process to bring him home. We are wishing you so many great and amazing memories together. 💙🐶💙 Pawrade Team
The only complaint I have is that delivery was so late at night. I am very pleased with my puppy - Winston - he even knows his name already!
By Barbara Whittier K.
Response from Pawrade· Jul 6, 2022
Thank you so much for your review and feedback. What a great name for a great pup. 😍 We wish we could make all the deliveries early but these pups want to get home and to extend their transit to accommodate earlier deliveries can be more stressful than needed for them. We are happy Winston is home safe and sound with you now and getting acclimated so well. We are wishing you so many happy memories with him. 💙🐶💙 Pawrade Team
I had a great experience working with Pawrade. They were always available to answer any questions and they kept me up to date with email and texts. I love my new puppy and I trust and highly recommend Pawrade! Eddie and Lindsey were particularly helpful.
By Kelli
Response from Pawrade· Jul 6, 2022
Thank you so much for the review. We are so happy our team was able to assist in getting Madeline to her new furever home and family. Such a sweet little Beagle girl. She'll be sure to make each day a treasure for you. We are wishing you many joyous memories. 💙🐶💙 Pawrade Team
I absolutely would not recommend buying a puppy from Pawrade. The information given on the site is not up to date and they were not honest about how much my puppy would weigh. MY MOST IMPORTANT CHECK OFF FOR GETTING A PUPPY WAS THE WEIGHT. I was told 40-45 pounds and was shown a picture of the mom but NEVER saw a picture of the Dad. Plus my puppy arrived completely freaked out because of the transport situation. AND he had a terrible ear infection with black gunk coming out of his ear. I was very skeptical about buying a puppy from a website. I will never do it again and would advise against it.
By Valerie B.
Response from Pawrade· Jul 12, 2022
We are sorry your experience was less than exceptional. We are so sorry to learn of his ear infection. While he did get a clear health check, this is something that we can look into covering for you as long as you have completed the necessary claim steps to report this. Puppies do react differently to travel. Some are just fine with being in a car and moving and others get motion sickness and get a little stressed from it. This is why we send you the e-book to help prepare you for how your pup might react. We hope this helped with his anxiety from his travels. We are unclear on where the weight you are predicting would be coming from however we do not guarantee weights and can only give estimates due to the nature of how puppies grow. The breeder, using her scaling chart provided the estimated weight. Feeding schedules and genetics all play a part and we cannot control either. While we are aware the breeder used a stud for the sire of your puppy and could not obtain a picture, this was disclosed to you prior to your reservation of Willis and was a choice you determined to make. We do hope that, if he does fall in the 60 lbs range, that does not deter you from loving him so. He will still bring you much joy and unconditional love. Please feel free to reach out to us should you need assistance with the claim process, 888-729-8812. Wishing you all the best. Pawrade Team
I would recommend Pawrade to anyone who would like to search for a new puppy and find the perfect match for them. Everyone was helpful, professional, and knowledgeable in their role within the Pawrade family. Each responded to my email on the thread almost immediately. They even arranged a FaceTime video chat for me to meet my puppy prior to my commitment for her. And she is a love! Thank you to all! Gail
By GAIL Q.
Response from Pawrade· Jul 5, 2022
You're very welcome and thank you for your review and for sharing your experience. We are happy you trusted us for this amazing journey. We are so happy you love her so much already and are wishing you so much more of that love. Give her a squeeze from all of us at Pawrade. 💙🐶💙 Pawrade Team
Our puppy is so adorable and already has an awesome personality! We are very pleased with the service
By Beverly R.
Response from Pawrade· Jul 5, 2022
Thank you very much for this paw-some review. We are so happy Harley is acclimating well to his new furever home. We are wishing you many more adorable memories. 💙🐶💙 Pawrade Team
I don’t know what more to say but that we’re totally happy, period. Thank you for everything!
By Wayne S.
Response from Pawrade· Jul 5, 2022
That's enough for us! Thank you for your review. We're so happy you love him so. We are wishing you so many happy memories. 💙🐶💙 Pawrade Team
