Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
They made the process easy and smooth. We love our new puppy!
By Natalie I.
Response from Pawrade· Sep 6, 2022
That's wonderful! Thank you for your review and for trusting our process to bring home Tony. We are wishing you the very best adventures together. 💙🐶💙 Pawrade Team
So, I have to say I was scared to take a chance on getting my puppy. I’ve been burned by other online breeders. Everything about Pawrade is legit. My puppy is happy and healthy. Timing has been challenging due receiving my pup on holiday weekend I have not found a vet the can do a wellness check. That is the only concern I have due to the 72 hour requirement. Other than that I can only say great things.
By Monroe
Response from Pawrade· Sep 6, 2022
Thank you for your review. We are so happy your pup is doing well. The good news is, we do understand that the holidays can make it hard, especially when it's a 3 day weekend, to get the pups into the vet. We allow an additional day when this happens. The sooner the better though. We want to ensure the pup is off to a good start and acclimating well to the new environment change. We hope this info helps but give us a call, 888-729-8812, if you need further assistance. We are wishing you all a wonderful new life together. 💙🐶💙 Pawrade Team
A great experience. Communications were way beyond what we expected. Our puppy arrived as promised, in excellent condition. We couldn’t be happier.
By Lyle B.
Response from Pawrade· Sep 6, 2022
This is so wonderful to see. 😍 Thank you for your wonderful review. We are so happy that our valued customer is happy and we are sure that Eloise is living her best life. We are wishing you all some very amazing memories to make together. 💙🐶💙 Pawrade Team
Everything my wife and I could have ever wanted out of a puppy We named her Gracie and she was 13 weeks old when we received her She is so smart taps on her crate when she needs to go outside We walked her on her leash first day like she has been doing it forever I will say Pawrade is the Best!! I paid for a puppy at Puppyspot waited 6 weeks and I finally cancelled I have gotten the best with Pawrade Thank you very much Ty
By Ty B.
Response from Pawrade· Sep 6, 2022
You're very welcome, Ty, and thank you for your wonderful review. We are so excited that you chose Gracie to be your new furry family member and I'm sure she is just as happy. Golden Retrievers are known to be super smart and catch on quickly. We know she's a special girl though. We are wishing you many more wonderful tricks up her sleeve that she can show off to you. Give her a big old hug from all of us at Pawrade. 💙🐶💙 Pawrade Team
The whole process was very smooth and the puppy came at the time agreed and she was exactly what we expected.
By CAM
Response from Pawrade· Sep 6, 2022
Paw-fect! Thank you for your review. 😍 We are so happy Kaylie is home and getting acclimated to her new surroundings. We are wishing you so many happy journeys together. 💙🐶💙 Pawrade Team
We found Pawrade on the internet at the perfect time. I wanted a Cavalier mix and my puppy, a Cavapoo is perfect. All the assurances and information that Pawrade offered made it comfortable to buy my puppy on line. They represent breeders and this one was in Indiana and I live in Florida, but Pawrade also made that easy with the puppy transport service which brought Molly right to our home. Molly is very cute and draws many admirers. I'm very happy with my choice and appreciate all the help for the Pawrade staff from start to finish.
By Emily J.
Response from Pawrade· Sep 6, 2022
Thank you for your review and for sharing your experience. Molly is simply precious and we know she's got to have a ton of admirers. We are so happy you got all of the information you needed to feel comfortable bringing her home. She is sure to fill your days with much joy. We are wishing you all so much of that and maybe a few of those adorable puppy kisses she has. 💙🐶💙 Pawrade Team
Everything went smoothy and professionally. I couldn't have asked for better communication about our new baby. Every call and question was answered immediately and the travelling doggie delivery husband and wife team right to our door, in a somewhat rural location in Vermont, was delightful. We have other dogs in the house but now we're dealing with the exuberance and energy of a puppy. It's crazy, but fun.
By Lori B.
Response from Pawrade· Sep 6, 2022
Thank you for your amazing review. We are so happy Ross is loving his new furever home and furry buddies. All that energy just shows he knows he is in the right spot. 😍 We are wishing you some peaceful naps in between the crazy times too. Puppy snoozes are the best! 💙🐶💙 Pawrade Team
I’ve been really looking forward to leaving this review. I wasn’t sure which direction it was going to go as I have never purchased a live animal from a website or using a transport service. I think the most important thing I can say to anyone who would be considering using Pawrade is to make sure and read all the information Pawrade provided. The company does a fantastic job of explaining the process, which can be quite lengthy, but it is for the best interest of the puppy. Once I knew and understood that this was not going to be a quick process I was OK with it and knew what to expect each step of process. My puppy Daisy arrived healthy happy and playful. I was very nervous because I was one of the last stops and it took four days for her to arrive. Pawrade indicated that it could take 2-4 days so this timeframe was acceptable. I was preparing for the worst. But that was not the case. Daisy was absolutely perfect! I highly recommend Pawrade and would use them again
By Desirai R.
Response from Pawrade· Sep 6, 2022
Thank you so much for this detailed review! 😍 This is a great way to explain our process to those on-lookers trying to make the best decision for them. While we try to make the process as quick as it can be, our approach is to protect both the customer and the puppy by ensuring all the necessary factors have been completed to safely get the pups home. We are so happy you trusted this process and brought your adorable Daisy to her very best fur-ever home. We know you will bring joy to each other's lives. We are wishing you the happiest of memories to be made together. 💙🐶💙 Pawrade Team
