Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
7,080 approved reviews, newest moderated first
Honestly the best company , they make sure you are Informed always . They help you with every step till you get your perfect Puppy . 10000000% Recommend Pawrade.
By Suri
Response from Pawrade· Sep 29, 2022
Thank you so much for this review and for spreading the word. We are so happy you trusted our process to get your perfect puppy. 😍 We are wishing you all the very best memories to be made together. 💙🐶💙 Pawrade Team
OMG! Our puppy is perfect! Beautiful, playful and interested in us and where we are at all times! She is so very smart! We love her with all our hearts! She was a gift to my boyfriend as an early Christmas gift! He was overwhelmed with joy! Our transport drivers Aaron and Karen were the sweetest people. I hugged them and they are welcome anytime they are in NJ! This was the first time I ever had a pet transported and it was an awesome experience! Thank you so much for our now named Lucy Lou Baehr puppy!!❤️❤️❤️
By Karen Connelly with Steve B.
Response from Pawrade· Sep 29, 2022
Aw! 😍 You are so very welcome and thank you for this amazing review and for sharing your experience. What a perfect Christmas gift! We are so happy you trusted our process to bring Lucy Lou Baehr home and give her the very best life. We are wishing you all some wonderful adventures together. 💙🐶💙 Pawrade Team
Couldn't be happier with this whole company
By Susan B B.
Response from Pawrade· Sep 29, 2022
Thank you for your review. We are so very happy that Rollo is thriving in his new furever home with you and living his best life. We know this little guy is gonna bring you so much love and happiness. We are wishing you a ton of both. Give that cutie a squeeze from all of us at Pawrade. 💙🐶💙 Pawrade Team
The best way to go, if you do not want to deal with dishonest people who take advantage of good people who want to adopt a puppy. They are informative and understanding.
By Angela T.
Response from Pawrade· Sep 29, 2022
Thank you for your review. We do pride ourselves in our Puppy First approach that is actually great for all parties involved. We want our pups to do well, not only in getting home to you, but also once they are home to you. We love to hear great stories of how our pups are thriving in their new environments and love that we were part of that process. Thank you for highlighting this and we are wishing you all the best. 💙🐶💙 Pawrade Team
The process was smooth and everyone was nice and helpful. Our puppy arrived in great shape.
By Anthony B.
Response from Pawrade· Sep 28, 2022
Thank you for your review. We are so happy to learn that Kade is acclimating well to his new home. We are certainly wishing you some amazing adventures together. 💙🐶💙 Pawrade Team
I was told Frey had mild sniffles. But that was not the truth. She had on Friday Parvovirus and Pneumonia.
By Deborah C.
Response from Pawrade· Sep 28, 2022
Thank you for speaking with us today, Deborah. We understand your feelings. It's an emotional roller coaster and we're so sorry you had to go through that. To better outline the events as we discussed, our documented notes indicate that the pup started with just a slight issue of being under the weather with a snotty nose dated 8/25/2022. The breeder had us reach out to you to delay travel while her vet treated the puppy. Because you were already on the journey to get her you were very insistent on pressing forward. Despite our concern and the breeder's concern with allowing the puppy to travel, we came to an agreement and allowed her to go home with an additional vet visit with the breeder to rule out any major issues. On 8/26/2022, the day you picked her up, the breeder took the puppy to her vet and had a fecal completed that was negative, a Parvovirus test that was negative, and was diagnosed with an upper respiratory issue however she was not eating well during this time too. We did make you aware and you still insisted on taking the puppy against our warnings, you signed a Pre-Existing Condition form stating you understood the risks, and were provided very specific instructions regarding her care, but it seems it was all just too much for her little body to handle, unfortunately. There are some things we just cannot control however we believe your breeder did her due diligence to try to make this right with you with the full refund regardless of her hesitancy in sending the puppy home that day. In light of this situation, we have modified our protocols for the future to not allow a puppy to travel with a known illness regardless of the perceived severity and insistence of our clients. Our heart truly goes out to you as we are all big animal lovers here and sympathize with you. Please know that you did not pick a bad breeder. She truly cares about these puppies and was heartbroken to hear the news of Freya. We send our sincerest condolences your way. Pawrade Team
Pawrade is a great service. I was hesitant at first because buying puppies online seems so unnatural, but they did a great job guiding me through the process. They work very hard to find reputable breeders and always consider the dog first when making decisions about purchases, travel, etc.
By Lindsay
Response from Pawrade· Sep 28, 2022
Thank you for your review and for sharing your experience. We are so glad you took the plunge and trusted our process to bring Maggie home. We are sure she will not disappoint. We are wishing you the very best memories to make together. 💙🐶💙 Pawrade Team
I bought a mini Goldendoodle named Mille. I have changed her name to Coco. She is doing great and is just the sweetest little puppy. I love her.
By Teri S.
Response from Pawrade· Sep 28, 2022
Thank you so much for your review and for bringing Coco home. We are so excited you love her so much already. She is going to live her best life with you and you with her. We are wishing you the happiest of memories to make together. 💙🐶💙 Pawrade Team
